![Frequently Asked Questions](jpg/faq-header.jpg)
![Frequently Asked Questions](jpg/faq-header-750x237.jpg)
Everything You Need to Know
Frequently Asked Questions
About Georgia Aquarium Directions & Parking
- Getting Here
- Georgia Aquarium is located in downtown Atlanta across from Centennial Olympic Park.
- For directions from specific highways (I-85, I-75, I-20, etc.) and vehicle height/size restrictions, visit our Directions & Parking FAQ.
- Keep Atlanta traffic in mind when you visit the Aquarium. For up-to-date traffic information, route your trip through Google Maps.
- We have signs and floor markings to explain where to go upon arrival. Georgia Aquarium is not responsible for valuables left in vehicles.
- The official Georgia Aquarium Parking deck is accessible via our entrances on Luckie Street or Ivan Allen Jr. Blvd.
- There is no Oversized vehicle parking currently available in our parking deck.
- Do you have preferred hotels near the aquarium?
Choose from a selection of our preferred hotel partners close to Georgia Aquarium. Explore our specially crafted packages to make your trip, staycation or visit to Atlanta an amazing one.
- Entering Georgia Aquarium The main entrance has reopened with new no-contact turnstiles. Please follow signage onsite to the main entrance. We advise using the east pedestrian walkway via the 2nd floor of the parking garage to enter the Aquarium.
- Where can I park?
The official Georgia Aquarium parking deck operates 1,600 safe, secure and well-lit spaces attached to Georgia Aquarium. Covered and rooftop parking is available. You can pay for parking in advance online; just print and bring your pre-paid parking ticket with you to enter the parking deck. You’ll be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking.
If you’re driving and planning to park onsite, use the following street address for a direct route to Georgia Aquarium parking: 357 Luckie Street, NW Atlanta, GA 30313.
The official Georgia Aquarium Parking deck is accessible via our entrances on Luckie Street or Ivan Allen Jr. Blvd.
Please note: After you have parked, follow the signage onsite to the main entrance. You will see overhead sings and painted markings on the ground leading you the elevators to the main entrance.
There is very limited oversized vehicle parking available in our parking deck. Oversized vehicles will need to access the parking deck using the Ivan Allen Entrance, and see an attendant for access to the limited oversized vehicle parking spaces. We cannot guarantee access to the oversized vehicle parking spaces.
Our parking deck has vehicle height restrictions:
- Luckie Street entrance#1 – 6’8”
- Luckie Street Entrance #2 – 6’8”
- Ramp to All Levels – 6’8″
- Ivan Allen entrance – 8’2” ( pre-paid parking is not available for vehicles over 6’8″. Very limited parking for vehicles over 6’8″ )
For your convenience, you can pay for parking in advance online. You will need to print and bring your pre-paid parking ticket with you in order to enter the parking deck. You will be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking.
Georgia Aquarium parking passes are valid ONLY for the Georgia Aquarium parking deck, located at 357 Luckie Street, NW Atlanta, GA 30313. These passes are NOT valid for the World of Coca-Cola parking deck.
- Pre-Paid Parking
For your convenience, you can pay for parking in advance online. You will need to print and bring your pre-paid parking ticket with you in order to enter the parking deck. You will be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking. Click here to purchase a pre-paid parking pass and guarantee your spot. Please note that the entrance to the Aquarium is a short walk outdoors underneath a covered walkway. Please dress appropriately. Georgia Aquarium parking passes are valid ONLY for the Georgia Aquarium parking deck, located at 357 Luckie Street, NW Atlanta, GA 30313. These passes are NOT valid for the World of Coca-Cola parking deck.
- Vehicle Height/Size Restrictions
There is very limited oversized vehicle parking available in our parking deck. Oversized vehicles will need to access the parking deck using the Ivan Allen Entrance, and see an attendant for access to the limited oversized vehicle parking spaces. We cannot guarantee access to the oversized vehicle parking spaces.
- Luckie Street entrance#1 – 6’8”
- Luckie Street Entrance #2 – 6’8”
- Ramp to All Levels – 6’8″
- Ivan Allen entrance – 8’2” ( pre-paid parking is not available for vehicles over 6’8″. Very limited parking for vehicles over 6’8″ )
- MARTA (Public Transportation)
The MARTA fare is $2.50 and customers can also use unlimited weekend, weekly and monthly passes on the route. Breeze fare cards are sold in vending machines in all rail stations. Machines accept credit, debit, and cash. For more information please contact MARTA customer service at 404.848.5000 or visit www.itsmarta.com.
MARTA by Train:
The Georgia Aquarium is a 10-15 minute walk from the Dome/GWCC/Philips Arena/CNN Center Station on the Blue/Green line or from the Civic Center or Peachtree Center Stations on the Red/Gold line.MARTA by Bus:
Bus service is available to the Georgia Aquarium from the Civic Center MARTA bus station and Five Points MARTA station via Route 32. - Motorcoach/Bus Directions & Parking: From the East of Atlanta via I-20
I-20 West
Exit 56B Spring Street
Right onto Spring Street
Left onto Martin Luther King, Jr. Drive
Right onto Northside Drive
Pass GWCC Building C
Right onto Ivan Allen Jr. Blvd.
Marshalling Yard is on left after yellow lot - Motorcoach/Bus Directions & Parking: From the West of Atlanta via I-20
I-20 East
Exit 56B Spring Street
Left onto Spring Street
Left onto Martin Luther King, Jr. Drive
Right onto Northside Drive
Pass GWCC Building C
Right onto Ivan Allen Jr. Blvd.
Marshalling Yard is on left after yellow lot - Motorcoach/Bus Directions & Parking: Directions to Marshalling Yard From the Aquarium
Continue through bus loading/unloading onto Luckie Street
Left at next light onto Ivan Allen Jr. Blvd.
Right after the overpass
Follow signs to GWCC and Marshalling Yard, which is on the right
From the South of Atlanta via I-75/85
I-75/85 North
Exit 246 Central Avenue
Left onto Martin Luther King, Jr. Drive
Right onto Northside Drive
Pass GWCC Building C
Right onto Ivan Allen Jr. Blvd.
Marshalling Yard is on the left after yellow lot - Parking
The official Georgia Aquarium parking deck operates 1,600 safe, secure and well-lit spaces attached to Georgia Aquarium. Covered and rooftop parking is available. You can pay for parking in advance online; just print and bring your pre-paid parking ticket with you to enter the parking deck. You’ll be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking.
If you’re driving and planning to park onsite, use the following street address for a direct route to Georgia Aquarium parking: 357 Luckie Street, NW Atlanta, GA 30313.
The official Georgia Aquarium Parking deck is accessible via our entrances on Luckie Street or Ivan Allen Jr. Blvd.
Please note: After you have parked, follow the signage onsite to the main entrance. You will see overhead sings and painted markings on the ground leading you the elevators to the main entrance.
There is very limited oversized vehicle parking available in our parking deck. Oversized vehicles will need to access the parking deck using the Ivan Allen Entrance, and see an attendant for access to the limited oversized vehicle parking spaces. We cannot guarantee access to the oversized vehicle parking spaces.
Our parking deck has vehicle height restrictions:
- Luckie Street entrance#1 – 6’8”
- Luckie Street Entrance #2 – 6’8”
- Ramp to All Levels – 6’8″
- Ivan Allen entrance – 8’2” ( pre-paid parking is not available for vehicles over 6’8″. Very limited parking for vehicles over 6’8″ )
For your convenience, you can pay for parking in advance online. You will need to print and bring your pre-paid parking ticket with you in order to enter the parking deck. You will be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking.
Georgia Aquarium parking passes are valid ONLY for the Georgia Aquarium parking deck, located at 357 Luckie Street, NW Atlanta, GA 30313. These passes are NOT valid for the World of Coca-Cola parking deck.
- Motorcoach/Bus Directions & Parking
Hourly motorcoach and school bus parking is available at the Georgia World Congress Center (GWCC) Marshalling Yard and is limited. Motorcoaches with group sales tours are required to pay $25 per motorcoach to park at the Marshalling Yard.
For directions to the Aquarium, click here. The motorcoach and school bus loading/unloading zone is located on Luckie Street near the Aquarium main entrance.
- From the West of Atlanta via I-20
Continue on I-20 East
Exit at 56B Spring/Windsor Street
Turn left onto Spring Street
Turn left onto Marietta Street NW
Turn right onto Ivan Allen Jr. Blvd.
The official Georgia Aquarium parking deck is on the right. - From the East of Atlanta via I-20
Continue on I-20 West
Exit at 56B Spring/Windsor Street
Turn right onto Spring Street
Turn left onto Marietta Street NW
Turn right onto Ivan Allen Jr. Blvd.
The official Georgia Aquarium parking deck is on the right.
About Georgia Aquarium General Information
- Guest Code of Conduct
Georgia Aquarium is committed to creating a safe and enjoyable experience for every guest that comes through our doors. Our team members will always work to support an environment where someone’s visit will not be disrupted by the behavior or actions of other guests. Aquarium team members should be treated with respect at all times. Guests who violate this code of conduct will be required to leave the Aquarium immediately. Our security staff reserves the right to remove, without refund, any and all ticket holders who act inappropriately or behave in a way that makes others uncomfortable.
Georgia Aquarium Code of Conduct:
- Guests will be treated courteously by all Aquarium team members.
- Guests will treat Aquarium team members courteously.
- Guests wearing clothing with obscenities printed on them will not be permitted into the Aquarium.
- Guest dressed in sexually explicit or revealing clothing will not be permitted into the Aquarium.
- Shirts and footwear are required.
- Unauthorized signage is not permitted in the Aquarium.
- Disruptive behavior, damaging property, foul or abusive language, obscene gestures, harassing or aggressive behavior is not permitted in the Aquarium.
- Stealing is prohibited.
- Weapons are prohibited.
- Unauthorized use or resale of tickets is prohibited.
- Guests are to follow all Aquarium policies and directions given by Aquarium team members at all times.
- Guests engaging in fighting, throwing objects or attempting to enter unauthorized areas will be removed immediately from the property without refund.
- Guests will remain in authorized guest areas and never impede other guests or block nearby exits, aisles or exhibits.
- Guests will provide their tickets when requested by Aquarium team members.
- Smoking/vaping is prohibited in the Aquarium.
- Guests consuming alcoholic beverages should do so responsibly. Guests becoming overly intoxicated, participating in or contributing to underage drinking will be escorted from the Aquarium without refund.
- Guests will comply with team members in emergency response procedures.
- Guests with complaints should communicate respectfully with team members regarding any issues or concerns.
Guests who violate the code of conduct or engage in any other behavior that may be deemed by Georgia Aquarium team members to be inappropriate, harassing or threatening may be removed without refund. Behavior which may adversely impact the safety of people, animals or property will be removed from the property and may be subject to arrest.
- During Your Visit
- Our dolphin and sea lion presentations are seated on a first-come, first-served basis using our reservation system. Reservations can be made on the day of your visit, and links are provided with your general admission tickets. We recommend getting in line at least 15-30 minutes before showtime. View times for these presentations on our Daily Schedule.
- For updated daily events, check with our Information Desk when you arrive or download our mobile app on the iTunes App Store or the Google Play store and browse our Daily Schedule.
- In an effort to conserve paper, Georgia Aquarium no longer prints maps. We encourage our guests to download our mobile app on the iTunes App Store or the Google Play store and to access a map of the Aquarium.
- Come Back Guarantee
Georgia Aquarium strives to deliver a memorable experience for all Guests. If your visit does not meet your expectations, we would love to host you again free of charge via our Come Back Guarantee. Before you leave on the day of your visit, go to our Guest Relations Desk and let us know that you would like to return on another day. Our Guest Services team will take care of the rest. Please note that this offer is only available during the day of your visit to Georgia Aquarium.
- Re-Entry
- General Admission guests may exit and reenter Georgia Aquarium during their visit by getting their ticket stamped at the Information desk.
- Prepaid Parking please note that prepaid parking vouchers are for one-time use and can’t be used a second time when returning in a vehicle.
- Can I visit the Gift Shop without a ticket to Georgia Aquarium?
All guests are required to purchase a general admission ticket for entry to Georgia Aquarium. The Gift Shop inside the Aquarium does not allow guests to just visit the gift shop without being granted admission to the Aquarium. Our online Gift Shop is accessible 24 hours a day through this link.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What can I wear to the aquarium?
All visitors are expected to ensure their clothing and accessories are appropriate for a family environment. For example, visitors and staff should not wear items during their visit that may be considered offensive, contain nudity, profanity, sexual innuendo/suggestions, promote negative ethnic or racial commentary, or hatred/violence in any form.
- Can I buy shirts that look like the ones staff wears?
Georgia Aquarium is glad to offer a variety of branded apparel in our gift shops, however we do not sell Aquarium team member uniforms. For the safety of our guests, team and animals, it is important that we are always able to discern between members of the public and Georgia Aquarium staff and volunteers.
- Lost & Found
Thank you for your recent visit, and we are sorry to hear that you may have left some items behind. We ask that you please follow the link below, to provide us all the details of what we will be looking for. Upon submission of your lost item report, you will receive further instructions.
Upon submission of your lost item report, you will receive further instructions.
Lost & Found Software Provided By Chargerback
- Can I bring my service dog into Georgia Aquarium?
Only guide dogs for the blind, service dogs for people with disabilities and working dogs in training are permitted inside Georgia Aquarium. Pets are not permitted. Emotional support animals are not permitted
- Can I bring my pets to Georgia Aquarium?
Pets are not allowed. Only guide dogs for the blind, service dogs for people with disabilities and working dogs in training are permitted inside Georgia Aquarium. Emotional support animals are not permitted
- How do you acquire your species?
The animals at Georgia Aquarium come to us in a number of ways. Some are rescued animals, that would not be able to survive on their own in their natural habitat. Some examples of rescued animals at the Aquarium include several of our California sea lions, southern sea otters Tank the green sea turtle and the manta ray, Nandi.
Other animals were born at the Aquarium or at other zoological institutions.
Some animals come to Georgia Aquarium from aquaculture facilities – where aquatic animals are bred and reared for places like the Aquarium. Many of our jellies are cultured right here in the Aquarium’s jelly lab. Other species of fish and other animals are cultured elsewhere before coming to the aquarium.
Some animals are carefully collected by the animal experts at Georgia Aquarium so that they can serve as ambassadors for their species in one of our many exhibits. These animals help teach people about their species, the environments they live in and the dangers they face, so that we can take action to help protect them.
- How big is the Aquarium?
Aquarium size can be measured two ways. If you measure the facility by square footage, Georgia Aquarium is more than 600,000 square feet. If you measure by the amount of water in all of the exhibits, Georgia Aquarium contains approximately 10 million gallons of fresh and salt water.
For information about the animals found at Georgia Aquarium, please visit our Animal Guide.
- What can I bring into the Aquarium?
There are no guns, knives, matches, lighters, fishing poles, outside food, beverages, balloons, disposable drinking straws or gum allowed inside Georgia Aquarium.
Pets are not allowed. Only guide dogs for the blind, service dogs for people with disabilities and working dogs in training are permitted inside Georgia Aquarium. Emotional support animals are not permitted
We have bottle filling stations located throughout the building, and encourage you to bring your refillable bottles and reusable drinking straws during your visit.
- Why are no weapons allowed in Georgia Aquarium?
Georgia Aquarium has established – and strictly enforces – a “No Weapons” policy that applies to all of our guests. Weapons include (but are not limited to) firearms and knives. This policy was created to ensure a safe and comfortable experience for all guests, and to eliminate a potential risk to guests, staff and/or animals. This policy was created based on the findings of a comprehensive threat assessment conducted by Georgia Aquarium. With more than two million guests visiting our facility each year, and thousands of aquatic animals living in 10 million gallons of water behind acrylic, we cannot put ourselves at risk of either an intentional or accidental discharge of a weapon within our facility. Signage has been placed on our property stating that firearms are not permitted. Enforcing this policy and ensuring the safety of aquarium guests and team members is Georgia Aquarium’s 24-hour security staff.
- Where is Georgia Aquarium?
Georgia Aquarium is located at 225 Baker Street, across the street from the north end of Centennial Olympic Park.
About Georgia Aquarium Security
- Need to Know
- Food & Drink policy: No outside food or beverages are permitted in the aquarium with the exception of small snacks for children or visitors with food allergies. The aquarium has several water bottle filling stations, we encourage you to bring a refillable water bottle for your visit.
- Strollers: Strollers are allowed at Georgia Aquarium, but for the best experience for you and all guests we recommend leaving them at home. If you choose to bring a stroller on your next visit, we ask that you follow our stroller policy guidelines to ensure guests of all ages have an enjoyable and safe visit. For additional questions regarding the stroller policy and exemptions, please contact 404.581.4000 or hospitality@georgiaaquarium.org ahead of your visit.
- Strollers cannot be larger than 29” (72 cm) in width and 52” (132 cm) in length.
- Wagons, wagon strollers, push cars, jogging strollers and ride-ons are not permitted in order to ensure guests of all ages and abilities can maneuver through the Aquarium safely.
- Guests that need to utilize specialty strollers or wagons for medical or sensory purposes are exempt from this policy.
- Cameras: Cameras are permitted in the Aquarium for personal use ONLY. The use of flash is prohibited in the presence of some animals. Please refrain from taking photos in our sea lion and dolphin presentations. Commercial or professional photos and video are prohibited unless expressly approved. Professional-grade equipment including but not limited to, tripods, monopods, lighting, flashes, microphones, and detachable lenses, are prohibited.
- Lost & Found: If you lose an item during your visit, please inquire at the Information Desk before you leave. If you discover you’ve left something behind, call 404.581.4000 between the hours of 10 a.m. – 5 p.m. to see if it has been turned in. Report Lost Item
- First Aid: Piedmont Hospital provides staffing for a full first-aid station, located in the restroom hallway between Ocean Voyager and Tropical Diver.
- Nursing Mothers: We have a private nursing/pumping room available for mothers on our second floor.
- Weapons Policy: Georgia Aquarium has established – and strictly enforces – a “No Weapons” policy. Weapons include (but are not limited to) firearms and knives. This policy was created to ensure a safe and comfortable experience for all guests, and to eliminate a potential risk to guests, staff and/or animals. This policy was created based on the findings of a comprehensive threat assessment conducted by Georgia Aquarium. With more than two million guests visiting our facility each year, and thousands of aquatic animals living in 10 million gallons of water behind acrylic, we cannot put ourselves at risk of either an intentional or accidental discharge of a weapon within our facility. Signage has been placed on our property stating that firearms are not permitted. Enforcing this policy and ensuring the safety of aquarium guests and team members is Georgia Aquarium’s 24-hour security staff, which is supplemented by two off-duty Atlanta Police Officers.
- General Admission Tickets Include: Aquarium admission, all available shows and all available animal galleries. To attend a presentation, you must make a reservation the day of your visit. Show times are subject to change without notice. Check our daily schedule for current show times. Reminder: Georgia Aquarium is located in the Eastern Time Zone. Please plan accordingly.
- To reserve your seats for the dolphin presentation, click here on the day of your visit.
- To reserve your seats for the Sea Lion Presentation, click here on the day of your visit.
- Lockers: We do not have lockers or coat/bag check services available. You will need to carry anything you bring into the aquarium for the duration of your visit.
- Guest Code of Conduct
Georgia Aquarium is committed to creating a safe and enjoyable experience for every guest that comes through our doors. Our team members will always work to support an environment where someone’s visit will not be disrupted by the behavior or actions of other guests. Aquarium team members should be treated with respect at all times. Guests who violate this code of conduct will be required to leave the Aquarium immediately. Our security staff reserves the right to remove, without refund, any and all ticket holders who act inappropriately or behave in a way that makes others uncomfortable.
Georgia Aquarium Code of Conduct:
- Guests will be treated courteously by all Aquarium team members.
- Guests will treat Aquarium team members courteously.
- Guests wearing clothing with obscenities printed on them will not be permitted into the Aquarium.
- Guest dressed in sexually explicit or revealing clothing will not be permitted into the Aquarium.
- Shirts and footwear are required.
- Unauthorized signage is not permitted in the Aquarium.
- Disruptive behavior, damaging property, foul or abusive language, obscene gestures, harassing or aggressive behavior is not permitted in the Aquarium.
- Stealing is prohibited.
- Weapons are prohibited.
- Unauthorized use or resale of tickets is prohibited.
- Guests are to follow all Aquarium policies and directions given by Aquarium team members at all times.
- Guests engaging in fighting, throwing objects or attempting to enter unauthorized areas will be removed immediately from the property without refund.
- Guests will remain in authorized guest areas and never impede other guests or block nearby exits, aisles or exhibits.
- Guests will provide their tickets when requested by Aquarium team members.
- Smoking/vaping is prohibited in the Aquarium.
- Guests consuming alcoholic beverages should do so responsibly. Guests becoming overly intoxicated, participating in or contributing to underage drinking will be escorted from the Aquarium without refund.
- Guests will comply with team members in emergency response procedures.
- Guests with complaints should communicate respectfully with team members regarding any issues or concerns.
Guests who violate the code of conduct or engage in any other behavior that may be deemed by Georgia Aquarium team members to be inappropriate, harassing or threatening may be removed without refund. Behavior which may adversely impact the safety of people, animals or property will be removed from the property and may be subject to arrest.
- Re-Entry
- General Admission guests may exit and reenter Georgia Aquarium during their visit by getting their ticket stamped at the Information desk.
- Prepaid Parking please note that prepaid parking vouchers are for one-time use and can’t be used a second time when returning in a vehicle.
- Can I visit the Gift Shop without a ticket to Georgia Aquarium?
All guests are required to purchase a general admission ticket for entry to Georgia Aquarium. The Gift Shop inside the Aquarium does not allow guests to just visit the gift shop without being granted admission to the Aquarium. Our online Gift Shop is accessible 24 hours a day through this link.
- What can I wear to the aquarium?
All visitors are expected to ensure their clothing and accessories are appropriate for a family environment. For example, visitors and staff should not wear items during their visit that may be considered offensive, contain nudity, profanity, sexual innuendo/suggestions, promote negative ethnic or racial commentary, or hatred/violence in any form.
- Can I buy shirts that look like the ones staff wears?
Georgia Aquarium is glad to offer a variety of branded apparel in our gift shops, however we do not sell Aquarium team member uniforms. For the safety of our guests, team and animals, it is important that we are always able to discern between members of the public and Georgia Aquarium staff and volunteers.
- Lost & Found
Thank you for your recent visit, and we are sorry to hear that you may have left some items behind. We ask that you please follow the link below, to provide us all the details of what we will be looking for. Upon submission of your lost item report, you will receive further instructions.
Upon submission of your lost item report, you will receive further instructions.
Lost & Found Software Provided By Chargerback
- Can I bring my pets to Georgia Aquarium?
Pets are not allowed. Only guide dogs for the blind, service dogs for people with disabilities and working dogs in training are permitted inside Georgia Aquarium. Emotional support animals are not permitted
- Does my entire group have to go through security?
Yes. Everyone visiting the Aquarium MUST go through security located outside the Aquarium. Security is your very first stop upon arrival at Georgia Aquarium. Keep in mind that NO guns, knives or lighters are allowed inside Georgia Aquarium. Outside food, beverage and gum are also not allowed in the Aquarium. Security will confiscate these items.
- Why are no weapons allowed in Georgia Aquarium?
Georgia Aquarium has established – and strictly enforces – a “No Weapons” policy that applies to all of our guests. Weapons include (but are not limited to) firearms and knives. This policy was created to ensure a safe and comfortable experience for all guests, and to eliminate a potential risk to guests, staff and/or animals. This policy was created based on the findings of a comprehensive threat assessment conducted by Georgia Aquarium. With more than two million guests visiting our facility each year, and thousands of aquatic animals living in 10 million gallons of water behind acrylic, we cannot put ourselves at risk of either an intentional or accidental discharge of a weapon within our facility. Signage has been placed on our property stating that firearms are not permitted. Enforcing this policy and ensuring the safety of aquarium guests and team members is Georgia Aquarium’s 24-hour security staff.
- Is there a security check before you get into the Aquarium?
Yes.
There are no guns, knives, matches, lighters, fishing poles, outside food, beverages, balloons, disposable drinking straws or gum allowed inside Georgia Aquarium.
We have bottle filling stations located throughout the building, and encourage you to bring your refillable bottles and reusable drinking straws during your visit.
About Georgia Aquarium Sensory Room
- What comes in a sensory bag?
All of our sensory bags come equipped with headphones, marble fidget, noddle fidget, tangle fidget and an I.D. card. These bags are available at our Guest Service desks.
- Are there any rules guests need to follow while using the sensory room?
The room is specifically designated for guest experiencing sensory issues. Please respect the room and its materials so other guests can enjoy. Guest are limited to 15 minutes at a time unless granted permission for a longer stay.
- Is there a time limit in the room?
Yes, there is a 15-minute time limit for each family unless approved for a longer stay.
- Will there be any entry protocols?
Guests looking to utilize the sensory room must check in with a staff member in order to gain access to the room. Staff members are located at the Animal Interaction Desk or information desk beside the sensory room.
- Who can use a sensory room?
We believe that ALL individuals regardless of their abilities and/or age are valued members of the community and deserve to be accepted and included. One of the major barriers for these individuals is sensitivity to over stimulation and noise, which is an enormous part of the environment in a venue. Sensory rooms help create a safe and calming environment for these individuals so they can take a break from the event, decompress, and join the event again.
- What are the benefits of a sensory room?
When individuals or families with sensory needs visit a popular venue, things like loud noises, inconsistent lighting or certain smells can be overwhelming and even physically painful. We have built a sensory room so those with sensory needs can decompress while visiting and rejoin the excitement when they feel ready.
- What is a sensory room?
Sensory rooms, from the size, color of the walls, to the elements in the room are all carefully planned by the KultureCity sensory team led by physicians, and board-certified therapists. Some items included in the room are:
- Bubble tubes – stimulate the visual and auditory senses
- Tactile wall panels – have various activities that stimulate the visual and tactile senses
- Bean bags – provide proprioceptive and vestibular regulation
- Room color recommendations – promote overall calming visual environment
- Visual light panels – stimulate the visual and tactile senses
Tickets & Memberships Membership
- I’m having trouble with my online account. Who should I contact?
If you’re having issues logging into your online account or if you aren’t seeing your memberships in your online account, please email membership@georgiaaquarium.org letting us know the issue you’re having, the name your membership is under, and the email address you’re using to log in to your online account. We’ll get it all taken care of!
- Who do I call if I have further questions?
Our guest services team can be reached by calling 404-581-4000.
- What do I do if I don't receive an email attachment with a barcode?
You can bring your order number to the ticket window along with a photo ID and have a new ticket issued. Also, be sure to check your spam or junk folder to see if was automatically sorted.
- I do not want to renew my Membership online. Is there another way to renew?
For fast, courteous service please call 404-581-4000 to renew your Membership. You may also renew during your next visit to Georgia Aquarium.
- My reservation is for 10 a.m. but the next slot is at 11 a.m., can I only stay for one hour?
The time on your ticket only dictates when you may enter the Aquarium. Once you’ve entered the Aquarium, you can stay until the Aquarium closes. We use a timed ticket entry system to control the flow of visitors and to ensure that you have a pleasant visit.
- What are the terms and conditions of purchasing a Georgia Aquarium Membership?
- Your Georgia Aquarium Membership is a revocable license and is valid only for use by the person identified on the card.
- Georgia Aquarium may refuse admission to, or eject Card Holder thereof, if Holder is deemed disorderly or fails to comply with these terms or any security measures.
- Georgia Aquarium assumes no responsibility and Holder expressly assumes all risk for accident, lost or stolen personal property, or personal injury.
- There is no carry-in food or beverage allowed in the Aquarium.
- All persons and bags are subject to search and security checks.
- Photography, video, pictures or reproductions thereof in any form taken at the Aquarium are not to be used for commercial purposes.
- Card Holder grants to the Aquarium the irrevocable permission to use his or her image, likeness, voice or sound recordings in any media and for any purpose whatsoever and without compensation.
- Membership Cards are non-transferable and are not for unauthorized resale or promotional use (including, but not limited to, contests, sweepstakes and giveaways) without the prior written permission of the Aquarium.
- Duplication of Membership Cards is strictly prohibited.
- Members are able to purchase one Guest Pass per Membership. Discounts and promotions do not apply to Guest Pass purchases. Guest pass holders must be accompanied by primary annual pass holder for admission to the Aquarium at all times.
- Are there other ways to stay involved with Georgia Aquarium?
Upgrade your Membership; support Georgia Aquarium’s Annual Fund; volunteer; participate in an interactive program at Georgia Aquarium! There are hundreds of ways to get involved.
- I need to make a change to my Membership order.
Call our Ticketing Specialists at 404-581-4000 for assistance.
- I need a refund on a ticket or Membership.
There are no refunds for purchased tickets or Memberships. Date changes can be made 24 hours PRIOR to the date of the reservation for a minimal processing fee per ticket. Date changes are not allowed after the date of the original ticket.
- I’m having difficulty printing my electronic ticket.
If you bring your order number or your order confirmation with a photo ID, we can access your order in our ticketing system to issue your permanent annual membership. Please reserve a time for your visit for the most expedited entry.
- How do I stay informed about Georgia Aquarium?
You are able to opt-in to our email subscriptions during the Membership purchase process. We offer monthly newsletters and special offers. You can opt-out or updates your preferences at any time using our email preference center.
- I received a Membership as a gift. What's next?
Welcome to our Georgia Aquarium family of members. If you received a Membership as a gift and the gift-giver purchased the membership through our website. Please follow the instructions below to have the gift-giver transfer your membership to a new website account. Make sure you provide the gift-giver with your email address.
- The gift-giver needs to do the following:
- Access the Member Login page
- Can’t login? Please contact us at membership@georgiaaquarium.org
- Enter your login and password.
- Once they are logged in they will see a list of all memberships purchased through this website account.
- They should enter your name and email address as the new account holder.
- By clicking the appropriate boxes next to the names on the list they can move your memberships into the new account.
- To complete the process, click Transfer Annual Passes.
- The new account will be immediately activated.
- Once this process is complete, you can enjoy your Annual Membership.
- I bought an Annual Membership as a gift. What's next?
Follow the steps below to transfer a Membership to another account. You will need the email address of the person you are transferring the memberships to.
- Access the Member Login page
- Can’t login? Please contact us at membership@georgiaaquarium.org
- Enter your login and password.
- Once you are logged in you will see a list of all memberships purchased through this website account.
- Enter the name and the email address for the new account holder.
- Check the boxes of the memberships that need to be moved into the new account.
- Click the Transfer Annual Passes button to complete the process.
- Your gift recipient’s new account will be immediately activated.
- Your gift recipient can now enjoy their annual membership.
- How do I take advantage of purchasing discounted tickets online for my guests?
isit our Purchase Tickets page, login to your account, and select your ticket type. Your discount as a Member will be applied at check-out.
- How do I reserve a date and time to visit the Aquarium for admission and special events?
Visit our Member Ticketing Page and choose the date and time you would like to visit. You may be required to enter your user ID and password that you created when you first purchased your membership. Members are not required to make a reservation. However, we recommend making reservations for weekends, holidays, school breaks and purchasing tickets for your guests in advance.
For the safety of our animals, guests and team members, all guests must wear a facial covering over their mouth and nose at all times for the duration of the program. Additionally, all guests must consent to a contactless temperature check upon entry.
- What communications do Members receive?
Members receive email updates on offers & discounts, events and news from Georgia Aquarium.
- Can I get inside with just my Membership card?
Members can enter the Aquarium without a reservation using the Member’s Lane during normal operating hours. Guests of members will need to purchase a timed ticket for admission. Guest tickets may be purchased online or at the main entrance. We recommend purchasing your guest tickets in advance for weekends, holidays and school breaks.
- What is the procedure for getting my Membership card?
Members will pick up their actual card on their first visit to the Aquarium. Please bring your purchase receipt/order number to give to the cashier when you arrive. If you reserved a timed ticket online to visit the Aquarium, bring the receipt, which has a barcode on it. If you reserved a timed ticket through the Call Center, you will need your order number for entry. If you have any additional questions, please contact us at 404.581.4000.
- How do I take advantage of my member ticket benefits?
Visit our Member purchase page for your discounted member tickets to various Aquarium activities including Behind the Seas Tours.
- What if I want to upgrade my Membership?
You may upgrade your Membership at any time during your Membership year. The expiration date of your current Membership will not change with upgrades. Upgrades are not available online. Visit Georgia Aquarium or call 404-581-4000 for complete details and upgrade options.
- How do I purchase a Membership?
Purchasing online is easy: simply \select the membership that’s right for you and your family! Purchasing online also saves you time. Once your purchase is complete, you will receive a confirmation e-mail that includes a Georgia Aquarium e-Ticket that you print at home. With this ticket, you can go directly to the Member Services Desk at Georgia Aquarium during your next visit to receive your Membership cards. You may also purchase a Membership by calling 404-581-4000, or during your next visit.
- Do Members receive any hotel discounts?
Salamander Hotels & Resorts presents an exclusive offer to Georgia Aquarium supporters. This is your invitation to share in an exciting summer of savings. Join in the endless family activities at the four luxuriously unique and welcoming resorts.
- Can I buy a Guest Membership to share among my friends and family?
Yes, if you are a Member, you can purchase a Guest Membership that can be used for admission when you bring friends and family. Guest memberships allow you to bring one guest per membership each visit – limit one Guest Membership per Member. All Membership cards and Guest Memberships are issued for a specific person and are non-transferable. Discounts and promotions do not apply to Guest Pass purchases. Guest pass holders must be accompanied by primary annual pass holder for admission to the Aquarium at all times. Members may also use their member discount to purchase tickets for friends and family.
- Is my Membership tax deductible?
Your membership is tax deductible to the fullest extent of the law; please consult your tax advisor.
- I have a child under the age of three. Do they need a Membership or reservation?
Children under the age of three do not require a Membership or a reservation to enter the Aquarium. They’re welcome to enter with a Member or ticket-holding adult.
- Do Members receive discounted parking?
Yes! Members receive a discount in the Georgia Aquarium parking deck by logging into their online account and pre-purchasing parking or by visiting Member Services to receive your physical membership card.
- Do you offer a family membership?
YES! The family membership includes annual membership benefits for up to 4 members of your household, plus two free General Admission tickets (valid for one-time use during the year of membership). You may purchase memberships for additional family members at a 10% discount. This benefit is only available with the purchase of a Family Membership. Discounts and promotions do not apply to Family Membership purchases.
- How many guests are allowed with my Membership?
The family membership is valid for up to 4 members of your household. Each member of your family will receive their own membership card. Each individual membership is valid for that person only and is non-transferable. Each membership card features a photo of the member. If you have a Membership, you can purchase a Guest Membership and bring a different friend or family member with you each time you visit. Discounts and promotions do not apply to Guest Pass purchases. Guest pass holders must be accompanied by primary annual pass holder for admission to the Aquarium at all times.
Tickets & Memberships Tickets
- Need to Know
- Food & Drink policy: No outside food or beverages are permitted in the aquarium with the exception of small snacks for children or visitors with food allergies. The aquarium has several water bottle filling stations, we encourage you to bring a refillable water bottle for your visit.
- Strollers: Strollers are allowed at Georgia Aquarium, but for the best experience for you and all guests we recommend leaving them at home. If you choose to bring a stroller on your next visit, we ask that you follow our stroller policy guidelines to ensure guests of all ages have an enjoyable and safe visit. For additional questions regarding the stroller policy and exemptions, please contact 404.581.4000 or hospitality@georgiaaquarium.org ahead of your visit.
- Strollers cannot be larger than 29” (72 cm) in width and 52” (132 cm) in length.
- Wagons, wagon strollers, push cars, jogging strollers and ride-ons are not permitted in order to ensure guests of all ages and abilities can maneuver through the Aquarium safely.
- Guests that need to utilize specialty strollers or wagons for medical or sensory purposes are exempt from this policy.
- Cameras: Cameras are permitted in the Aquarium for personal use ONLY. The use of flash is prohibited in the presence of some animals. Please refrain from taking photos in our sea lion and dolphin presentations. Commercial or professional photos and video are prohibited unless expressly approved. Professional-grade equipment including but not limited to, tripods, monopods, lighting, flashes, microphones, and detachable lenses, are prohibited.
- Lost & Found: If you lose an item during your visit, please inquire at the Information Desk before you leave. If you discover you’ve left something behind, call 404.581.4000 between the hours of 10 a.m. – 5 p.m. to see if it has been turned in. Report Lost Item
- First Aid: Piedmont Hospital provides staffing for a full first-aid station, located in the restroom hallway between Ocean Voyager and Tropical Diver.
- Nursing Mothers: We have a private nursing/pumping room available for mothers on our second floor.
- Weapons Policy: Georgia Aquarium has established – and strictly enforces – a “No Weapons” policy. Weapons include (but are not limited to) firearms and knives. This policy was created to ensure a safe and comfortable experience for all guests, and to eliminate a potential risk to guests, staff and/or animals. This policy was created based on the findings of a comprehensive threat assessment conducted by Georgia Aquarium. With more than two million guests visiting our facility each year, and thousands of aquatic animals living in 10 million gallons of water behind acrylic, we cannot put ourselves at risk of either an intentional or accidental discharge of a weapon within our facility. Signage has been placed on our property stating that firearms are not permitted. Enforcing this policy and ensuring the safety of aquarium guests and team members is Georgia Aquarium’s 24-hour security staff, which is supplemented by two off-duty Atlanta Police Officers.
- General Admission Tickets Include: Aquarium admission, all available shows and all available animal galleries. To attend a presentation, you must make a reservation the day of your visit. Show times are subject to change without notice. Check our daily schedule for current show times. Reminder: Georgia Aquarium is located in the Eastern Time Zone. Please plan accordingly.
- To reserve your seats for the dolphin presentation, click here on the day of your visit.
- To reserve your seats for the Sea Lion Presentation, click here on the day of your visit.
- Lockers: We do not have lockers or coat/bag check services available. You will need to carry anything you bring into the aquarium for the duration of your visit.
- If I buy my tickets online, do I need to print them, or is showing the email on my phone is enough?
We absolutely encourage you to use your phone to show us your tickets. There is no need to print the email or barcodes. Our contactless turnstiles will allow you to scan the barcode right from your phone.
We ask that you have your phone ready with your email pulled up once you pass through security. Please note that Sleepover Tickets are not viable for entry until 6:00pm, but allow for all day admission the morning after the sleepover.
- Re-Entry
- General Admission guests may exit and reenter Georgia Aquarium during their visit by getting their ticket stamped at the Information desk.
- Prepaid Parking please note that prepaid parking vouchers are for one-time use and can’t be used a second time when returning in a vehicle.
- What's included in my general admission ticket?
Each individual general admission ticket includes access to Georgia Aquarium, all Aquarium galleries & exhibits, general-seating Dolphin Presentation*, and Sea Lion Presentation*. $1 of every ticket sold supports ocean conservation and research. Guests typically spend 2-4 hours at the Aquarium, but you’re free to explore as long as you wish during your visit.
**To attend the Dolphin or Sea Lion Presentation, please make reservations at the Aquarium on the day of your visit.
- Can I visit the Gift Shop without a ticket to Georgia Aquarium?
All guests are required to purchase a general admission ticket for entry to Georgia Aquarium. The Gift Shop inside the Aquarium does not allow guests to just visit the gift shop without being granted admission to the Aquarium. Our online Gift Shop is accessible 24 hours a day through this link.
- If I am buying tickets online can we use a credit card that is not based in the U.S.?
Yes, you can use your credit card for transactions on our website. Please make sure that the address you enter, matches the address that is registered for your credit card.
- Do you offer refunds?
There are no refunds for purchased tickets. Date changes can be made 24 hours PRIOR to the date of the reservation for a minimal processing fee per ticket. Date changes are not allowed after the date of the ticket.
- Can I buy tickets online?
Yes. Please click here for more information about our tickets.
- Can I buy tickets in advance?
Yes. Since we have timed ticketing, we recommend buying them in advance. This can be done on our website or by calling the Call Center at 404.581.4000.
Plan Ahead Pricing Plan Ahead Pricing
- What is Plan-Ahead Pricing?
- Our Plan-Ahead Pricing model rewards you for planning your visit in advance. The model allows you to see when we anticipate being busiest (holidays, weekends, school breaks) and when we may be less busy.
- If you wait until just before a visit to buy tickets, you may see higher prices if the time or date falls within a peak period for the aquarium.
- How does Plan-Ahead Pricing work?
- The Plan-Ahead Pricing tool will consistently update, allowing you to pick a time and date to visit that works best for your schedule and your wallet.
- In general, ticket prices may be higher on holidays, school breaks, and weekends when we typically see higher attendance.
- In general, ticket prices may be lower purchased further in advance and on days when the Aquarium is less busy.
- How do I get the best price?
- The best way to take advantage of Plan-Ahead Pricing is to book your visit to the Aquarium, in advance. Tickets purchased in advance and before the day of visit will always cost less than tickets purchased on the day of visit. The farther in advance you purchase, the more likely you are to save!
- What are the most affordable times to visit?
- Check our calendar on our Tickets page.
- Why do the prices change everyday?
- Ticket prices fluctuate based on several factors including day of week, attendance patterns and holidays.
- How far ahead do I need to purchase tickets in order to save?
- Advance online tickets are required to save. We recommend buying your online tickets at least 24-hours prior to your visit. Advance tickets purchased online before the day of your visit will offer the lowest price. Please visit the Tickets page for current prices.
- Are these final prices or is it possible for the price to go down tomorrow?
- The current price listed online will always be the most affordable option. It is possible the price may increase over time, so the further in advance you purchase, the more you save.
- If I have already purchased tickets, can I reschedule to visit on another day?
- If you cannot visit on the date listed on your ticket, you may exchange it for a different day. Please note that, if the price is higher for the new date you select, you’ll need to pay the difference between what you paid and the new price for the date of your new visit. Contact our Call Center at 404-581-4000 to make changes.
- Does Plan-Ahead Pricing impact membership rates?
- No, the cost of membership is not affected by Plan-Ahead Pricing. Membership prices remain the same and are always the best value.
Experiences Sharks! From Above
- Where should I go when I arrive?
All participants will check-in at the desk on the second floor near the Coastline Café. All tours leave on time. Guests arriving late are not guaranteed the ability to join the tour and no refunds will be issued for those missing all or part of the tour.
- How many people can attend a tour?
The “SHARKS! From Above” tour limited to 12 guests.
- What will I see on the “SHARKS! From Above” tour?
Guests will be taken behind-the-scenes to the topside of the SHARKS! Predators of the Deep habitat. This is the only tour that accesses this area of Georgia Aquarium. Be prepared to see hammerhead, silver tip, sand tiger, and tiger sharks from above.
You’ll have the chance to see a Hammerhead training session, discuss methods of animal husbandry with members of the Animal Care team, and learn about shark conservation efforts before taking a ride in our cage over the habitat.
- What is the cage?
The cage was specifically designed to be utilized in the SHARKS! habitat. With a slatted floor and multiple viewing windows, you’ll be sure to spot the sharks from above! The cage is a ride that will lift off the deck and move over the water for the length of the habitat.
While the cage is not fully enclosed, guests with extreme claustrophobia may find the confined nature of the cage ride difficult.
The cage’s occupants must be placed for a balanced and smooth ride. This may require parties to be placed separately within the cage during the ride. All attempts to keep parties together will be taken within required safety parameters of the cage operation.
- Can I take photos?
Yes, photos are allowed during the on-deck portion of the tour. No personal items, including phones or cameras, are permitted during the cage ride portion of the tour.
- Are food and drinks allowed on the tour?
No food or drinks are allowed during the tour.
- Are there any specific clothing restrictions?
- No high heeled shoes are allowed on the tour.
- The topside of the habitat is an active work area, so the floors may be slippery. Non-slip, closed-toed shoes are recommended.
- What is your rescheduling/refund policy?
- Date changes must be made at least 24 hours before the scheduled time of the tour by calling 404.581.4000. We do not offer refunds for guests who do not attend their scheduled tour.
- Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
Experiences Behind the Seas Tour: Explore the Surface
- Who can book a tour?
All tours can be booked by individuals or by a group. All ages are welcome on our Explore the Surface tour. Any guests under 18 years of age must be accompanied by an adult.
- Where should I go when I arrive?
All participants will meet at the desk on the second floor near the Coastline Café. A Behind the Seas Tour sign will identify the tour desk. The tour guide will arrive 10 minutes before the tour start time to check in guests. All tours leave on time. Guests arriving up to 5 minutes late will be escorted to join the rest of the tour already in progress. No refunds will be issued for missing part or all of a tour.
- How many people can attend a tour?
The Explore the Surface Tour may consist of up to 18 guests.
- What will I see on the Explore the Surface tour?
This is the first tour we recommend guests experience. You will see topside views of some of our most popular exhibits.
- Do I need to print my online ticket?
There is no need to print the email or barcodes. Your tour guide will be able to scan your ticket directly from your phone.
- Are guests permitted to bring food or drinks on the tour?
Food and drinks are not permitted during the tour.
- What is your rescheduling/refund policy?
Date changes must be made at least 24 hours before the scheduled time of the tour. We do not offer refunds for guests who do not attend their scheduled tour.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Are there any specific clothing restrictions?
No high heels are allowed on our tours.
Experiences Behind the Seas Tour: Dive Deeper
- Who can book a tour?
All tours can be booked by individuals or by a group. Our Dive Deeper tour is not recommended for guests younger than 7 years old. Any guests under 18 years of age must be accompanied by an adult.
- Where should I go when I arrive?
All participants will meet at the desk on the second floor near the Coastline Café. A Behind the Seas Tour sign will identify the tour desk. The tour guide will arrive 10 minutes before the tour start time to check in guests. All tours leave on time. Guests arriving up to 5 minutes late will be escorted to join the rest of the tour already in progress. No refunds will be issued for missing part or all of a tour.
- How many people can attend a tour?
The Dive Deeper Tour may consist of up to 12 guests.
- What will I see on the Dive Deeper tour?
We recommend you participate in this tour after you’ve attended an Explore the Surface tour. You will not visit the topside of Ocean Voyager, but you will see many areas not visited on our Explore the Surface tour. This includes areas such as our Filtration Room, Veterinary Suite, and other animal holding spaces.
Please note: Our Dive Deeper tour may access areas that have higher levels of visual and auditory stimulation. If you have a sensitivity to these stimuli, you may consider visiting our Guest Relations Desk to borrow a sensory bag prior to your tour. You can learn more about Georgia Aquarium accessibility and accommodations here »
- Do I need to print my online ticket?
There is no need to print the email or barcodes. Your tour guide will be able to scan your ticket directly from your phone.
- Are guests permitted to bring food or drinks on the tour?
Food and drinks are not permitted during the tour.
- What is your rescheduling/refund policy?
Date changes must be made at least 24 hours before the scheduled time of the tour. We do not offer refunds for guests who do not attend their scheduled tour.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Are there any specific clothing restrictions?
No high heels are allowed on our tours.
Experiences Behind the Seas Tour: Private Voyage
- How can I book my Private Voyage?
This private tour must be booked at least 7 days in advance. Please click on the above link to request a tour date and time. As this tour involves coordination with multiple departments, not all days will be available. All ages are welcome on our Private Voyage tour. Any guests under 18 years of age must be accompanied by an adult.
- How many people can attend a tour?
The initial cost of a Private Voyage, $550, includes up to 6 guests. You may add additional guests for $75 per guest, up to a maximum of 10 guests.
- What will I see on the Private Voyage tour?
Your Private Voyage includes visits to the topside of some of our most popular exhibits as well as additional behind the scenes areas, such as our Filtration Room, Veterinary Suite, and other animal holding spaces.
- My picture was taken by the professional photographers on this tour, how can I find it?
Showtime Pictures will join us at the topside of an exhibit to snap a photo of your group. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order or view them online, please visit mygeorgiaaquarium.com.
- Do I need to print my online ticket?
There is no need to print the email or barcodes. Your tour guide will be able to scan your ticket directly from your phone.
- Are guests permitted to bring food or drinks on the tour?
Food and drinks are not permitted during the tour.
- What is your rescheduling/refund policy?
Date changes must be made at least 24 hours before the scheduled time of the tour. We do not offer refunds for guests who do not attend their scheduled tour.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Are there any specific clothing restrictions?
No high heels are allowed on our tours.
Experiences Beluga Encounter
- What should I bring with me?
Please bring:
- A photo I.D.
- Appropriate footwear and attire that can be splashed.
- The beluga habitat is kept cool, and guests should consider wearing attire that will keep them comfortable in an air-conditioned space.
Guests may not bring personal cameras into sea otter program areas.
Please Note: For the safety of the animals, guests participating in the animal interaction may be required to remove jewelry and sunglasses prior to entering the animal spaces (prescription lenses worn for vision correction is an exception to this guideline).
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- Do participants have to wear a mask?
Please Note:
- Georgia Aquarium does not require that all guests wear masks during their programs; however, these animals can be susceptible to respiratory illnesses, and any participant managing respiratory issues (coughing, sneezing, runny nose) are asked to wear a mask covering their nose and mouth during the encounter.
- Guests clearly symptomatic will be required to wear a mask through the duration of the program or be excused from the program. This is to ensure the safest environment for the animals, our staff, and fellow guests.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What is the cancellation and date change policy?
Cancellation and Date Change Policy:
- The program fee is non-refundable; however, the program will be rescheduled whenever possible. The Aquarium will reschedule your encounter if given notice more than 48 hours in advance. There will be a change fee of $20 per ticket if notice is given within 14 days of the original reservation date. To change your reservation, please contact the Georgia Aquarium Call Center at (404) 581-4000. Cancellations and no-shows will not be refunded or rescheduled.
- Guests must check in at the Animal Interaction desk, located on the second floor, 15 minutes prior to the start of their program. Guests arriving late will not be permitted to participate in the program and will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter, and check into the program. Please plan accordingly.
Please Note: Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Can I participate in a Beluga Encounter with special needs?
For guests with special needs, every effort will be made to allow participation in our Beluga Encounter. Please call 404-581-4000 to make a reservation and let the reservists know you have special needs and someone from the program will call you prior to your visit to review your options.
- Are guests welcome to watch? Do they have to buy a ticket?
The entire Beluga Encounter Program occurs behind the scenes and is not viewable by the public. Only participants in the program will be taken to the program area. Guests will not be able to watch you interact with the belugas. Any guests that you would like to be a part of this poolside experience will also have to purchase a ticket.
- What are the age requirements?
Please ensure that your party adheres to the age requirements for this Animal Interactive.
- Must be 7+ to participate.
- Guests 15 years of age and under must come with a participating adult (3:1 child to adult ratio required).
- All participants must be ticketed for the Interaction.
- Guests 17 and under must have a program liability waiver signed and dated by a parent or court appointed legal guardian.
If you do not follow the requirements, your program will be cancelled.
- Do I need to pre-register? How do I make a reservation?
We strongly encourage guests to pre-register to guarantee your experience. Spaces are limited to 8 participants per scheduled program and walk-ups can only be accommodated if there are spaces available that day.
*While up to 8 participants may be able to participate per program time: Parties larger than 4 participants will be divided between different animals due to the space limitation. Parties of 2 or 3 participants may be divided between different animals due to the space limitation.
You can make a reservation on this site, or by calling Georgia Aquarium Call Center at 404.581.4000.
After you have purchased your reservation, you will receive a confirmation email that will include instructions how to supply additional information and submit the waivers required to participate in the program. All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating in the program. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- How long is the program and what will I see?
The Beluga Encounter program lasts 15-minutes and includes approximately 8 minutes of interaction with a beluga. During this fast-paced program you will go behind the scenes of our Cold Water Quest Gallery to meet, and interact with one of our beluga whales. You’ll see up-close many of the ways we care for our belugas and participate in a training session during this hands-on poolside encounter.
- Can we feed the animals?
Guests will have the opportunity to have an intimate, up-close experience with the beluga whales. There are a variety of activities that can take place at the discretion of the training staff while interacting with and even touching the whale. Participating in training techniques and feeding may be part of the experience if it is appropriate to do so based upon the behavior of the animals being interacted with and behavior of the participants involved in the program. Animal trainers will tailor each program to ensure a safe and engaging experience for both our animals and our guests. As a result, each program may be a little different.
Experiences Dolphin Encounter
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- Do participants have to wear a mask?
Please Note:
- Georgia Aquarium does not require that all guests wear masks during their programs; however, these animals can be susceptible to respiratory illnesses, and any participant managing respiratory issues (coughing, sneezing, runny nose) are asked to wear a mask covering their nose and mouth during the encounter.
- Guests clearly symptomatic will be required to wear a mask through the duration of the program or be excused from the program. This is to ensure the safest environment for the animals, our staff, and fellow guests.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What is the cancellation and date change policy for the Dolphin Encounter?
Cancellation and Date Change Policy: The program fee is non-refundable; however, the program will be rescheduled whenever possible based upon program availability. The Aquarium will reschedule your encounter free of charge if the change is made at least 14 days in advance of the original date of visit. If the change is made less than 14 days prior to the original date of your visit, a $20 change fee per reservation will be charged. No changes can be made less than 48 hours prior to the date of your original visit, and the guest will be charged the full program cost.
Cancellations and no-shows will not be refunded or rescheduled. To change your reservation, please contact the Georgia Aquarium Call Center at 404.581.4000.
Guests must check in at the Animal Interaction desk, located next to the Ocean Voyager Built by The Home Depot gallery, 15 minutes prior to the start of their program. Guests arriving late will not be permitted to participate in the program and will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter, and check into the program. Please plan accordingly.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Are guests welcome to watch? Do they have to buy a ticket?
Guests will not be able to watch you interact with the dolphins. Any guests that you would like to be a part of this poolside experience will also have to purchase a ticket.
- Where do I go when I arrive?
Please go to the Animal Interactions desk, on the second floor near the Ray Touch Pool, to check in at least 15 minutes prior to your Dolphin Encounter.
- What are the age requirements?
Minimum age is 7 years. All guests ages 16 and under must be accompanied during the program by a participating adult. All participants must be ticketed for the encounter. There is a maximum of 3 children per participating adult. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- Do I need to make a reservation?
Reservations are not required. However, we strongly encourage reservations to guarantee your experience as spaces are limited. Space is currently limited to only 4 participants per dolphin per program. While up to 8 participants may be able to participate per program time:
Parties larger than 4 participants will be divided between different animals due to the space limitation. Parties of 2 or 3 participants may be divided between different animals due to the space limitation.
For the safety of our animals, guests and team members, all program participants must wear a facial covering over their mouth and nose at all times for the duration of the program. Additionally, all guests must consent to a contactless temperature check upon entry.
- What should I bring with me?
A photo I.D., appropriate footwear, attire that can be splashed and your sense of adventure! Guests may not bring personal cameras into dolphin program areas.
- How long is the program and what will I see?
The Dolphin Encounter program lasts 15-minutes and includes approximately 8 minutes of interaction with a dolphin. During this fast-paced program you will go backstage at our dolphin theater to meet, touch and feed one of the dolphin stars of our spectacular Dolphin Celebration presentation. See up-close many of the ways we care for our dolphins and participate in a training session during this hands-on poolside encounter.
Experiences Dolphin Presentation
- What happens if I miss the dolphin presentation I purchased preferred seating tickets for?
It is recommended that guests plan ahead to enter the Dolphin Coast gallery about 15-30 minutes before presentation time, to allow time to enter the dolphin theater, find your seats and enjoy the educational dolphin presentation pre-show entertainment. If you miss your scheduled dolphin presentation, Georgia Aquarium cannot guarantee you a preferred seat in another dolphin presentation.
- What happens if the dolphin presentation I purchased preferred seating tickets for is cancelled? Will I receive a refund?
In the event that a dolphin presentation is cancelled, guests who purchased preferred seats will be issued a refund for the full cost of their preferred seating.
- Where should I go when it is time for my dolphin presentation? Will there be a separate line for preferred seating?
About 15-30 minutes before the scheduled dolphin presentation, you should make your way to the Dolphin Coast gallery entrance in the main Atrium, take the escalator upstairs and continue through the Dolphin Coast lobby until reaching the queue space for the dolphin theater. Follow signs for the separate line for preferred seating. No refunds will be issued unless the presentation is cancelled.
- Is preferred seating available for all dolphin presentations throughout the day?
Typically, preferred seats are available for purchase for all dolphin presentations throughout the day, although this may be subject to change. For the most up-to-date information on preferred seat availability, visit our website, the Georgia Aquarium app, or inquire at the information desk in our main Atrium.
- Is there a designated area for preferred seating inside the dolphin theater? Will I be able to choose my seat?
A certain number of seats in the dolphin theater are designated as preferred seating. The preferred seating is a VIP area directly above the splash zone in the center of the Dolphin Coast theater.
- Can I purchase preferred seats for more than one dolphin presentation?
Yes. You may purchase preferred seats for as many dolphin presentations as you would like. You will need to make a separate purchase for each dolphin presentation you would like to attend with preferred seats.
- How many preferred seats are available for each dolphin presentation?
A limited number of seats in the dolphin theater are included in the preferred seating option. The exact number may vary depending on availability. We recommend planning ahead and purchasing preferred seats ahead of time.
- Can I purchase a preferred seat for the dolphin presentation in the dolphin theater or elsewhere in the Dolphin Coast gallery?
No, tickets must be purchased on our website, at one of Georgia Aquarium’s ticketing windows, or at the information desk in the main Atrium. You may also purchase a preferred seat on Georgia Aquarium’s mobile app.
- Where can I purchase preferred seating for dolphin presentations?
Preferred seating for the dolphin presentation may be purchased on our website, at one of Georgia Aquarium’s ticketing windows, or at the information desk in the main Atrium. You may also purchase a preferred seat on Georgia Aquarium’s mobile app.
- When can I purchase a preferred seat for the dolphin presentation? Is there a time limit?
Preferred seats may be purchased for any dolphin presentation up until 15 minutes before presentation time, while space is available.
- Do members receive a discounted rate for preferred seating?
The price of preferred seats in the dolphin presentation is $5 plus tax for members as well as general admission guests of Georgia Aquarium.
- Do I need to purchase a separate ticket in order to see the dolphin presentation?
No, the dolphin presentation is included with your general admission ticket. However you will need to reserve seats for the presentation when you arrive through our informational kiosks or via your mobile phone. You will have the option to purchase preferred seats to dolphin presentations in advance of your arrival.
- Photosensitivity Warning
Please be advised that the use of visual stimuli, including flashing lights or patterns, theatrical fog, and lighting effects along with loud music are in use on this property. If you have health problems that could be affected by these types of conditions, please take that into consideration before participating.
Experiences Journey with Gentle Giants — Swim
- What are the age requirements?
All participants must be at least 12 years of age. All guests under the age of 18 must be accompanied by a participating adult in the water.
- EACH child 12-14 years old must be accompanied by a participating adult. There is a 1:1 child to adult ratio for children 12-14 years old.
- If one or more of the children are 15 years old or older, there can be one participating adult. There is a 1:7 child to adult ratio for children 15-17 years old.
Guests under the age of 18 must have the program liability waiver signed and dated by their parent or court appointed legal guardian.
- What are the physical limitations of the Swim Program?
Participants must be able to dress themselves, swim themselves and climb a 3 ft vertical ladder in and out of the habitat. Swimmers who need help dressing themselves must provide their own assistance.
Our swim vests can accommodate guests with a waist measuring 59.5 inches (151cm) or less AND weigh no more than 400lbs (181kg). Guests are not allowed to bring outside gear that allows them to exceed this size.
Dive Immersion reserves the right to cancel any reservation due to concerns for the health or physical safety of participants. Please email dive@georgiaaquarium.org if there are concerns with these limitations before booking.
- What is the duration of the program and what is included in the experience?
The experience is approximately 2.5 hours, so please plan accordingly. The experience consists of a dive team member picking you up from the desk, a brief tour of the top side of the Ocean Voyager exhibit, a safety briefing that highlights the animals of Ocean Voyager and a 30-minute guided swim. A souvenir photo and a program t-shirt are included, and guests will have the option to view and purchase the video of their experience.
- What times are available for the Swim Program?
The program is offered daily at 4:30 p.m.
- How do I make a reservation?
Reservations can be made online here or by calling (404) 581-4000. You will receive a confirmation email after purchase with an additional information packet and waivers required to participate in the program. Please be sure to review this information before arriving.
All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court–appointed legal guardian.
- Do I have to pre-register, or can I sign up when I arrive?
Guests are encouraged to pre-register. Spaces are limited to 8 participants per program and walk-ups can only be accommodated if there is space available.
- Can I buy out a time slot for a more private experience?
Yes. There are eight slots per program and each slot must be purchased to ensure a private experience. Please contact our call center (404) 581-4000 for assistance with your booking.
- Will there be a guide in the water with me?
Yes. Three professional divers will be in the water with you at all times during the guided tour. Dive team members are certified in CPR, first aid, and in providing emergency oxygen.
- What equipment is included in the swim program?
All necessary equipment is included in the price of the Swim Program, including a flotation device, mask, snorkel, gloves, booties and wetsuit. Personal masks and snorkels are permitted but must be disinfected by staff prior to swim.
- What should I bring with me?
You will need to bring your swimsuit. All equipment, comfortable changing rooms with showers, lockers and towels are supplied. Personal masks/snorkels are permitted but must be disinfected by staff prior to swimming. Please refrain from wearing jewelry, excessive makeup or hair products.
- Can we touch the animals?
No. The swim is for observation only. Participants are not permitted to touch the animals.
- What else can I add-on to my experience?
Participants can purchase professionally shot and edited HD video of the program experience. Additional t-shirts, hats, and reusable bags can also be purchased on-site.
- Can we take our own photos or video?
Cameras are permitted on deck but not in the water. Friends and family may take photos of you from the tunnel or main gallery window while you are participating in the experience. A complimentary souvenir photo is provided and a video that highlights the program will be available for purchase.
- Are guests welcome to watch? Do they have to buy a ticket?
Yes, friends and family can watch from the Ocean Voyager tunnel and main window, but they must purchase a General Admission ticket.
If staffing allows, guests will be escorted by a volunteer OR directed to where to go for the best opportunity to see the participants. Staff and volunteers cannot offer care for any minors – they must be accompanied by an adult.
- What is your cancellation/no-show policy?
Cancellations and no-shows will not be refunded or rescheduled. To change your reservation, please contact the Georgia Aquarium Call Center at 404-581-4000.
Late arrivals will not be able to participate in the program, so please arrive early.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- What is your rescheduling / date change policy?
Refunds are not offered, but a date may be changed free of charge if the change is made at least 14 days in advance of the original date of your visit.
If the change is made less than 14 days prior to the original date, a $50 change fee per ticket will be charged. Cancellations within 48 hours and no-shows will not be refunded or rescheduled.
To change your reservation, please contact Georgia Aquarium’s Call Center at (404) 581-4000.
- Am I able to participate in the swim with impairments or disabilities?
Generally, yes! However, any impairments or disabilities MUST be discussed with the Dive Team BEFORE booking. Every person is different, and Dive Immersion strives to make reasonable accommodations to ensure a positive and safe experience for all participants.
Please contact dive@georgiaaquarium.org so we can discuss available arrangements. Failure to do so could result in delay or cancellation of your program.
- How big is the Ocean Voyager exhibit, and what will I see?
The exhibit contains 6.3 million gallons of water and ranges from 20 to 30 feet deep (6-9 m) with water temperature controlled at 76°F (24°C). This exhibit houses thousands of fish including whale sharks, zebra sharks, and several species of rays, just to name a few!
Experiences Journey with Gentle Giants — Dive
- What are the age requirements?
All participants must be at least 12 years of age. All guests under the age of 18 must be accompanied by a participating adult in the water.
- EACH child 12-14 years old must be accompanied by a participating adult. There is a 1:1 child to adult ratio for children 12-14 years old.
- If one or more of the children are 15 years old or older, there can be one participating adult. There is a 1:7 child to adult ratio for children 15-17 years old.
Guests under the age of 18 must have the program liability waiver signed and dated by their parent or court appointed legal guardian.
- What are the physical limitations of the dive program?
Participants must be able to dress themselves, dive autonomously with no physical assistance, and climb a 3ft vertical ladder in/out of the habitat unassisted. Divers who need help dressing themselves must provide their own assistance.
Our dive and safety equipment can accommodate guests that have a waist measuring 66.5” (169cm) or less AND weigh no more than 400lbs (181 kgs). Guests may not bring outside gear that allows them to exceed these limits.
Dive Immersion reserves the right to cancel any reservation due to concerns for the health or physical safety of participants. Please email dive@georgiaaquarium.org if there are concerns with these limitations before booking.
- Do I have to be SCUBA certified to dive?
Yes. Proof of an autonomous Open Water certification from a nationally or internationally recognized agency must be provided.
Please note: The PADI “Scuba Diver” card is not an autonomous diver card and cannot be accepted.
- I am a new diver/I have not been diving in a long time – can I still participate?
We welcome certified autonomous divers of all experience levels. If you have not been diving in a while, we suggest heading to your local dive shop for a skills-refresher course before participating.
- I am an experienced diver and am very comfortable in the water - is there a program for divers like me?
We welcome all certified autonomous divers of all experience levels. For those of you who are highly experiences and looking for an adventure, consider signing up for the Dive Program’s Rebreather Experience.
PLEASE NOTE: This program is currently unavailable.
- What if I am not scuba certified?
You must be a certified Open Water diver to participate in the scuba program. Georgia Aquarium offers a swim program to those who are not certified.
- Am I able to dive with impairments or disabilities?
Generally, yes! However, any impairments or disabilities MUST be discussed with the Dive Team BEFORE booking. Every person is different, and Dive Immersion strives to make reasonable accommodations to ensure a positive and safe experience for all participants.
Please contact dive@georgiaaquarium.org so we can discuss available arrangements. Failure to do so could result in delay or cancellation of your program.
- What times are available for the scuba dive program?
The program is offered at 3 p.m. on Monday – Friday and 11 a.m. and 3 p.m. on Saturday and Sunday. The program has a maximum of 8 participants per event.
- What's the duration of the program and what's included in the experience?
The dive program is approximately 2.5 hours long, so please plan accordingly. The experience consists of a dive team member picking you up from the check-in desk, a brief tour of the top side of the Ocean Voyager exhibit, a safety briefing that highlights the animals of Ocean Voyager and a 30-minute guided scuba dive. A souvenir photo and a program t-shirt are included, and guests will have the option to view and purchase the video of their experience.
- Do I have to pre-register, or can I sign up when I arrive?
We encourage guests to pre-register. Spaces are limited to 8 participants per program and walk-ups can only be accommodated if there are spaces available that day.
- How do I make a reservation?
Reservations can be made online or by calling (404) 581-4000. You will receive a confirmation email after purchase with an additional information packet and waivers required to participate in the program. Please be sure to review this information before arriving.
All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court–appointed legal guardian.
- Can I buy out a time slot for a more private experience?
Yes. There are eight slots per program and each slot must be purchased to ensure a private experience.
Please call (404) 581-4000 for assistance.
- What equipment is included in the scuba dive program?
We provide all the gear you will use: a mask, fins, tank, buoyancy device, regulator, weights, wetsuit, gloves, and booties – just bring a swimsuit, your certification card, and your enthusiasm!
Note: Personal masks and dive computers are permitted but must be disinfected by staff before use. No other personal dive equipment is permitted.
- What should I bring with me?
All you will need to bring is your swimsuit, proof of open water certification from a nationally or internationally recognized organization and photo identification. Georgia Aquarium supplies all needed dive equipment and changing rooms with showers, lockers and towels. Personal masks and dive computers are permitted but must be disinfected by staff before use.
Please do not bring any other equipment and refrain from wearing jewelry, excessive makeup or hair products.
- Will there be a guide in the water with me?
Yes. Three professional divers will be in the water with you at all times during the guided tour. Dive team members are certified in CPR, first aid, and in providing emergency oxygen.
- What else can I add to my experience?
Participants can purchase on-site:
- Professionally shot and edited HD video of the program experience
- Additional program t-shirts
- Program logo hat
- Program logo mask strap
- Program logo reusable bags
- Can I take my own photos or videos?
Cameras are permitted on deck before and after your experience but not in the water. Friends and family may take photos of you from the tunnel or main gallery window while you are participating in the experience. A digital souvenir photo is included and a video that highlights the program will be available for purchase following your program.
- Are guests welcome to watch? Do they have to buy a ticket?
Yes, friends and family are welcome to watch from the Ocean Voyager tunnel and main gallery window, but they must purchase a General Admission ticket to enter the Aquarium.
If staffing allows, guests will be escorted by a volunteer OR directed to where to go for the best viewing opportunity. Staff cannot offer care for any minors – they must be accompanied by an adult.
- Can I touch or pet the animals?
No. The dive is for observation only. Participants are not allowed to touch the animals.
- How big is the Ocean Voyager exhibit, and what will I see?
Ocean Voyager contains 6.3 million gallons of water and ranges in depth from 20 to 30 feet (6-9 m) deep. The water temperature is 76 degrees Fahrenheit. The exhibit houses thousands of fish, whale sharks, manta rays, and Tank, our green sea turtle.
- What is your cancellation/no-show policy?
Cancellations and no-shows will not be refunded or rescheduled. Guests arriving after the required program check-in time will not be permitted to participate and will not be refunded or rescheduled.
Late arrivals will not be able to participate in the program, so please arrive early.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- What is your rescheduling/date change policy?
We do not offer refunds, but a date may be changed free of charge if the change is made at least 14 days before the original date of your visit. Dates changed less than 14 days prior to the original date of your visit will be charged $50 per ticket. To change your reservation, please contact Georgia Aquarium’s Call Center at (404) 581-4000.
Experiences Penguin Encounter
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- Do participants have to wear a mask?
Please Note:
- Georgia Aquarium does not require that all guests wear masks during their programs; however, these animals can be susceptible to respiratory illnesses, and any participant managing respiratory issues (coughing, sneezing, runny nose) are asked to wear a mask covering their nose and mouth during the encounter.
- Guests clearly symptomatic will be required to wear a mask through the duration of the program or be excused from the program. This is to ensure the safest environment for the animals, our staff, and fellow guests.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- Can I buy shirts that look like the ones staff wears?
Georgia Aquarium is glad to offer a variety of branded apparel in our gift shops, however we do not sell Aquarium team member uniforms. For the safety of our guests, team and animals, it is important that we are always able to discern between members of the public and Georgia Aquarium staff and volunteers.
- What is the purpose of this program/overview of the interactive experience?
To provide an engaging, educational and inspirational experience by connecting our guests to some of Georgia Aquarium’s most fascinating resident marine animals to inspire stewardship in conservation, research and a greater appreciation for the animal world.
- Are you able to participate in a Penguin Encounter with special needs?
Georgia Aquarium makes every effort to accommodate guests with special needs. Please be aware that to participate in this program, guests must be able to navigate the animal habitat spaces with minimal assistance, and must be able to understand and take direction in English from staff members. To ensure the best experience, please contact the Call Center at 404.581.4000 to make a reservation, and be sure to let the reservists know you have special needs. Someone from the program will contact you prior to your visit to review your options. Should you have special needs but not provide notice, it may not be possible to accommodate your program and you may be required to reschedule your experience.
- Are guests welcome to watch? Do they have to buy a ticket?
The entire Penguin Encounter Program, including the animal experience, occurs behind the scenes and may not be viewable by the public. Only participants in the program will be taken to the interactive areas.
- What happens if I am late or cannot make it?
Cancellation and Date Change Policy: The program fee is non-refundable; however the program will be rescheduled whenever possible based upon program availability. The Aquarium will reschedule your encounter free of charge if the change is made at least 14 days in advance of the original date of visit. If the change is made less than 14 days prior to the original date of your visit, a $20 change fee per ticket will be charged. No changes can be made less than 48 hours prior to the date of your original visit, and the guest will be charged the full program cost. Cancellations and no-shows will not be refunded or rescheduled. To change your reservation, please contact the Georgia Aquarium Call Center at (404) 581-4000.
Please go to the Animal Interactions desk, located next to the Ocean Voyager Built by The Home Depot gallery, to check in at least 15 minutes prior to your Penguin Encounter.
Guests arriving late will not be permitted to participate in the program and will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter, and check into the program. Please plan accordingly.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Where do I go when I arrive?
Please go to the Animal Interactions desk, located on the second floor across from the ray touch pool, to check in at least 15 minutes prior to your Penguin Encounter.
- How many participants can participate in a single program?
There can be up to 10 participants per scheduled program.
- What are the age requirements?
Minimum age is 7 years. All guests ages 16 and under must be accompanied during the program by a participating adult. All participants must be ticketed for the encounter. There is a maximum of 3 children per participating adult. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- How do I make a reservation?
You can make a reservation on this page, or by calling Georgia Aquarium Call Center at (404) 5814000. After you have purchased your reservation, you will receive a confirmation email that will include instructions how to supply additional information and submit the waivers required to participate in the program. All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating in the program. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- What should I bring with me?
A photo I.D. Closed toe shoes are recommended, but not required. The area where you’ll have your personal penguin experience is kept cool and guests should consider wearing attire that will keep them comfortable in an air-conditioned space. Guests may not bring personal cameras to the penguin encounter program and will be required to set their loose belongings and phones in a designated area prior to the encounter.
Please note: for the safety of the animals, guests participating in the animal interaction may be required to remove jewelry and sunglasses prior to entering the animal spaces (prescription lenses worn for vision correction is an exception to this guideline).
- What do we get to do with the penguins?
Participants in the Penguin Encounter get an exclusive and up-close meeting with one of our resident African penguins. The level of interaction between the penguins and the program participants is variable and dependent upon the behavior of the individual animals, the conduct of the guests in the program, and the discretion of the animal trainer working with the penguin during the program. Our goal is to provide an engaging, interactive encounter experience for not only the guests participating, but for the penguins as well.
- What will I see, and how long is the program?
Participants in the Penguin Encounter get an exclusive and up close meeting with one of our resident African penguins. The level of interaction between the penguins and the program participants is variable and dependent upon the behavior of the individual animals, the conduct of the guests in the program, and the discretion of the animal trainers working with the penguin during the program. Our goal is to provide an engaging, interactive encounter experience for not only the guests participating, but for the penguins as well.
Experiences Scouting Out Conservation
- Do I have to be a Scout to sign up for this program?
No, however these programs are designed so that individuals are able to achieve a badge at the end! If you would like to have any special accommodations or add something to the program, feel free to let us know.
- Will my Scout have access to a restroom while hiking?
Unfortunately there are no bathrooms on the trail. These lessons are to prepare scouts for future outdoor activities, which may involve using the bathroom in the wild. We encourage scouts to bring toilet paper/hand sanitizer and instructors will have trowels if needed.
- What happens if my Scout gets an injury while hiking?
All of the Georgia Aquarium staff are CPR and First Aid certified so they will be able to assess the injury and provide care, or call for outside care if needed.
- Does completing this program guarantee that my Scout receives their badge at the end?
No, some of the badges require extra activities to be completed before or after the lesson. Additionally, Georgia Aquarium does not provide physical badges, but certificates of completion to collect badges.
- Are your staff merit badge counselors?
Yes, our staff at the site are merit badge counselors, are certified and able to give badges.
- Do we need to have our entire troop present to attend?
No, not necessarily. We do however require a 15 person minimum for these programs to run. This 15 does include both siblings and adults.
- What should my Scout bring?
We have attached a packing list for all parents and troop leaders! Be sure to look through the provided list and make sure your Scouts have everything they may need.
- Are we required to attend both the sleepover and program?
No, you can do one or both! For more information, visit Sleep Under the Sea.
- How do I get to the hiking area?
We have provided a map of Sope Creek! Parking is $5 if you choose to stay and hike while your Scout is there or if you are staying to participate in the program. Carpooling is encouraged as parking is limited.
- Is parking guaranteed with program purchase?
No, parking is on a first come, first served basis and is open to the general public.
- Is food and drink provided?
No, there will be no food or drink provided. Scouts are encouraged to bring their own snack if needed and their own bottle of water.
- How many adults will be present? Can I join?
There will be two staff members per group. We do require a minimum of one additional adult present from the group, such as a troop leader. And yes, you may join as long as you purchase a ticket!
- Is there a maximum group size?
Yes, we can host up to a total of 90 adults and scouts. Parking is limited, so please plan accordingly.
- How long is the program?
This program will run from 9:00am -12:00pm, approximately 3 hours.
- Is there a water fountain?
No, there is not a water fountain. We ask that all Scouts bring a water bottle and prefer that it is a reusable water bottle.
- What is the minimum/maximum age allowed on a program?
- Minimum Age – 5 years old
- Maximum Age – There is none! Please note that there will hiking and other physical activities involved.
- Is the hike difficult or is the terrain challenging?
The hike is fairly easy to navigate and the terrain gently slopes. Please be aware that conditions may not be suitable for everyone.
Experiences Sea Otter Encounter
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- Do participants have to wear a mask?
Please Note:
- Georgia Aquarium does not require that all guests wear masks during their programs; however, these animals can be susceptible to respiratory illnesses, and any participant managing respiratory issues (coughing, sneezing, runny nose) are asked to wear a mask covering their nose and mouth during the encounter.
- Guests clearly symptomatic will be required to wear a mask through the duration of the program or be excused from the program. This is to ensure the safest environment for the animals, our staff, and fellow guests.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What is the purpose of this program/overview of the interactive experience?
To provide an engaging, educational and inspirational experience by connecting our guests to some of Georgia Aquarium’s most fascinating resident marine animals to inspire stewardship in conservation, research and a greater appreciation for the animal world. The program is an exploration into the behind the scenes of the Cold Water Quest gallery and an in-depth look into Georgia Aquarium’s care of and conservation efforts with sea otters. The 40-minute program includes an educational orientation where participants learn about the biology, care, training and study of sea otters and Georgia Aquarium’s role in the conservation of this fascinating species.
- Can I participate in a Sea Otter Encounter with special needs?
For guests with special needs, every effort will be made to allow participation in our Encounter. Please be aware that to participate in this program, guests must be able to navigate the animal habitat spaces with minimal assistance. Please call 404-581-4000 to make a reservation and let the reservists know you have special needs and someone from the program will call you prior to your visit to review your options.
- Are guests welcome to watch? Do they have to buy a ticket?
The entire Sea Otter Encounter Program, including the animal experience, occurs behind the scenes and may not be viewable by the public. Only participants in the program will be taken to the interactive areas.
- What is the cancellation and date change policy?
Cancellation and Date Change Policy:
- The program fee is non-refundable; however, the program will be rescheduled whenever possible. The Aquarium will reschedule your encounter if given notice more than 48 hours in advance. There will be a change fee of $20 per ticket if notice is given within 14 days of the original reservation date. To change your reservation, please contact the Georgia Aquarium Call Center at (404) 581-4000. Cancellations and no-shows will not be refunded or rescheduled.
- Guests must check in at the Animal Interaction desk, located on the second floor, 15 minutes prior to the start of their program. Guests arriving late will not be permitted to participate in the program and will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter, and check into the program. Please plan accordingly.
Please Note: Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Where do I go when I arrive?
Please go to the Animal Interactions desk, on the second floor next to the Ray Touch Pool, to check in at least 15 minutes prior to your Sea Otter Encounter.
- What are the age requirements?
Please ensure that your party adheres to the age requirements for this Animal Interactive.
- Must be 7+ to participate.
- Guests 15 years of age and under must come with a participating adult (3:1 child to adult ratio required).
- All participants must be ticketed for the Interaction.
- Guests 17 and under must have a program liability waiver signed and dated by a parent or court appointed legal guardian.
If you do not follow the requirements, your program will be cancelled.
- Do I need to pre-register? How do I make a reservation?
We strongly encourage guests to pre-register. Spaces are limited to 5 participants per scheduled program and walk-ups can only be accommodated if there are spaces available that day.
You can make a reservation on this site, or by calling Georgia Aquarium Call Center at 404.581.4000.
After you have purchased your reservation, you will receive a confirmation email that will include instructions how to supply additional information and submit the waivers required to participate in the program. All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating in the program. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- What should I bring with me?
Please bring:
- A photo I.D.
- Appropriate footwear and attire that can be splashed.
- The sea otter habitat is kept cool, and guests should consider wearing attire that will keep them comfortable in an air-conditioned space.
Guests may not bring personal cameras into sea otter program areas.
Please Note: For the safety of the animals, guests participating in the animal interaction may be required to remove jewelry and sunglasses prior to entering the animal spaces (prescription lenses worn for vision correction is an exception to this guideline).
- How long is the program and what will I see?
The Sea Otter Encounter lasts approximately 30 minutes. During your personal animal experience, you will go behind the scenes of the sea otter habitat in Cold Water Quest, enjoy an educational presentation about sea otters, help prepare a sea otter meal, participate in a training session, and meet one of our resident sea otters.
Experiences Sea Lion Encounter
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- Do participants have to wear a mask?
Please Note:
- Georgia Aquarium does not require that all guests wear masks during their programs; however, these animals can be susceptible to respiratory illnesses, and any participant managing respiratory issues (coughing, sneezing, runny nose) are asked to wear a mask covering their nose and mouth during the encounter.
- Guests clearly symptomatic will be required to wear a mask through the duration of the program or be excused from the program. This is to ensure the safest environment for the animals, our staff, and fellow guests.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What is the purpose of this program/overview of the interactive experience?
To provide an engaging, educational and inspirational experience by connecting our guests to some of Georgia Aquarium’s most fascinating resident marine animals to inspire stewardship in conservation, research and a greater appreciation for the animal world. The program is an exploration behind the scenes and an in-depth look into Georgia Aquarium’s care of sea lions. The 30-minute program includes an educational orientation where participants learn about the biology, care, training and study of sea lions.
- Are you able to participate in a Sea Lion Encounter with special needs?
Georgia Aquarium makes every effort to accommodate guests with special needs. Please be aware that to participate in this program, guests must be able to navigate the animal habitat spaces with minimal assistance and must be able to understand and take direction in English from staff members. To ensure the best experience, please contact the Call Center at 404.581.4000 to make a reservation and be sure to communicate that you have special needs. Someone from the program will contact you prior to your visit to review your options. Should you have special needs but not provide notice, it may not be possible to accommodate your program and you may be required to reschedule your program.
- Are guests welcome to watch? Do they have to buy a ticket?
The entire Sea Lion Encounter Program, including the animal experience, occurs behind the scenes and may not be viewable by the public. Only participants in the program will be taken to the interactive areas.
- What happens if I am late or cannot make it?
Cancellation and Date Change Policy: The program fee is non-refundable; however, the program will be rescheduled whenever possible based upon program availability. The Aquarium will reschedule your encounter free of charge if the change is made at least 14 days in advance of the original date of visit. If the change is made less than 14 days prior to the original date of your visit, a $20 change fee per ticket will be charged. No changes can be made less than 48 hours prior to the date of your original visit, and the guest will be charged the full program cost. Cancellations and no-shows will not be refunded or rescheduled. To change your reservation, please contact the Georgia Aquarium Call Center at (404) 581-4000.
Guests must check in at the Animal Interaction desk, located next to the Ocean Voyager Built by The Home Depot gallery, 15 minutes prior to the start of their program. Guests arriving late will not be permitted to participate in the program and will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter, and check into the program. Please plan accordingly.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Where do I go when I arrive?
Please go to the Animal Interactions desk, on the second floor next to the Ray Touch Pool, to check in at least 15 minutes prior to your Sea Lion Encounter.
- What are the age requirements?
Minimum age is 7 years. All guests ages 16 and under must be accompanied during the program by a participating adult. All participants must be ticketed for the encounter. There is a maximum of 3 children per participating adult. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- Are reservations required? How do I make a reservation?
Reservations are not required. However, we strongly encourage reservations to guarantee your experience as spaces are limited. Space is currently limited to eight participants per scheduled program.
You can make a reservation on this site, or by calling Georgia Aquarium Call Center at (404) 581-4000. After you have purchased your reservation, you will receive a confirmation email that will include instructions how to supply additional information and submit the waivers required to participate in the program. All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating in the program. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- What should I bring with me?
A photo I.D., appropriate footwear and attire that can be splashed, and your sense of adventure! The sea lion habitat is cool and guests should consider wearing attire that will keep them comfortable in an air-conditioned space. Guests may not bring personal cameras into sea lion program areas.
Please note: for the safety of the animals, guests participating in the animal interaction may be required to remove jewelry and sunglasses prior to entering the animal spaces (prescription lenses worn for vision correction is an exception to this guideline).
- How long is the program and what will I see?
The Sea Lion Encounter lasts approximately 30 minutes. During your personal animal experience, you will go behind the scenes of the sea lion habitat, enjoy an educational presentation about sea lions, participate in a training session, and meet one of our resident sea lions.
Experiences Sea Lion Presentation
- Photosensitivity Warning
Please be advised that the use of visual stimuli, including flashing lights or patterns, theatrical fog, and lighting effects along with loud music are in use on this property. If you have health problems that could be affected by these types of conditions, please take that into consideration before participating.
Experiences Seal Encounter
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- Do participants have to wear a mask?
Please Note:
- Georgia Aquarium does not require that all guests wear masks during their programs; however, these animals can be susceptible to respiratory illnesses, and any participant managing respiratory issues (coughing, sneezing, runny nose) are asked to wear a mask covering their nose and mouth during the encounter.
- Guests clearly symptomatic will be required to wear a mask through the duration of the program or be excused from the program. This is to ensure the safest environment for the animals, our staff, and fellow guests.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What happens if I am late or cannot make it?
Cancellation and Date Change Policy: The program fee is non-refundable; however, the program will be rescheduled whenever possible based upon program availability. The Aquarium will reschedule your encounter free of charge if the change is made at least 14 days in advance of the original date of visit. If the change is made less than 14 days prior to the original date of your visit, a $20 change fee per ticket will be charged. No changes can be made less than 48 hours prior to the date of your original visit, and the guest will be charged the full program cost. Cancellations and no-shows will not be refunded or rescheduled. To change your reservation, please contact the Georgia Aquarium Call Center at (404) 581-4000.
Guests must check in at the Animal Interaction desk, located next to the Ocean Voyager Built by The Home Depot gallery, 15 minutes prior to the start of their program. Guests arriving late will not be permitted to participate in the program and will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter, and check into the program. Please plan accordingly.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Are you able to participate in a Seal Encounter with special needs?
Georgia Aquarium makes every effort to accommodate guests with special needs. Please be aware that to participate in this program, guests must be able to navigate the animal habitat spaces with minimal assistance and must be able to understand and take direction in English from staff members. To ensure the best experience, please contact the Call Center at 404.581.4000 to make a reservation and be sure to communicate that you have special needs. Someone from the program will contact you prior to your visit to review your options. Should you have special needs but not provide notice, it may not be possible to accommodate your program and you may be required to reschedule your program.
- What is the purpose of this program/overview of the interactive experience?
To provide an engaging, educational and inspiration experience by connecting our guests to some of Georgia Aquarium’s most fascinating resident marine animals to inspire stewardship in conservation, research and a greater appreciation for the animal world. The program is an exploration into the behind the scenes of the Cold Water Quest gallery and an in-depth look into Georgia Aquarium’s care of seals. The 30-minute program includes an educational orientation where participants learn about the biology, care, training and study of seals.
- How long is the program and what will I see?
The Seal Encounter lasts approximately 30 minutes. During your personal animal experience, you will go behind the scenes of the seal habitat in Cold Water Quest, enjoy an educational presentation about seals, participate in a training session, and meet one of our resident seals.
- What should I bring with me?
A photo I.D., appropriate footwear and attire that can be splashed, and your sense of adventure! The seal habitat is kept cool and guests should consider wearing attire that will keep them comfortable in an air-conditioned space. Guests may not bring personal cameras into seal program areas.
Please Note: For the safety of the animals, guests participating in the animal interaction may be required to remove jewelry and sunglasses prior to entering the animal spaces (prescription lenses worn for vision correction is an exception to this guideline).
- Are reservations required?
Reservations are not required. However, we strongly encourage reservations to guarantee your experience as spaces are limited. Space is currently limited to eight participants per scheduled program.
For the safety of our animals, guests and team members, all program participants must wear a facial covering over their mouth and nose at all times for the duration of the program. Additionally, all guests must consent to a contactless temperature check upon entry.
- How do I make a reservation?
You can make a reservation online or by calling Georgia Aquarium Call Center at (404) 581-4000. After you have purchased your reservation, you will receive a confirmation email that will include instructions how to supply any additional information and submit the waivers required to participate in the program. All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating in the program. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- What are the age requirements?
Must be 7+ to participate. All guests 15 and under must be accompanied by a participating adult. Limit 3 children 15 and under per participating adult. All participants must be ticketed for the encounter. Parents or court appointed legal guardians must sign program liability waiver and animal interactive program guidelines for guests under 18.
- Where do I go when I arrive?
Please go to the Animal Interactions desk, on the second floor next to the Ray Touch Pool to check in at least 15 minutes prior to your Seal Encounter.
- Are guests welcome to watch? Do they have to buy a ticket?
The entire Seal Encounter Program, including the animal experience, occurs behind the scenes and may not be viewable by the public. Only participants in the program will be taken to the interactive areas.
Experiences Shark and Ray Interaction
- What if I didn't fill out my waiver for my animal interaction or encounter?
You can complete the waiver using this link prior to your arrival for your encounter: Animal Interactive Waiver
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- What is the water temperature?
The habitat is kept at about 76 degrees F. Guests will be provided Georgia Aquarium wetsuits similar to what our divers wear to ensure that the experience is comfortable.
- What’s the purpose of this program/overview of the encounter?
To provide an engaging, educational, and inspirational experience by connecting our guests, in an interactive manner, to some of Georgia Aquarium’s most fascinating resident animals. The program is an exploration into the behind the scenes of the Sharks! Predators of the Deep gallery and an in-depth look into Georgia Aquarium’s research and conservation efforts with sharks and rays. The 90 minute program includes a classroom orientation where participants learn about the biology, care, training and study of these amazing animals and Georgia Aquarium’s role in shark and ray conservation.
- What’s the duration of the program and what’s included in the experience?
The program lasts for approximately 90 minutes and includes an educational and engaging orientation on the biology, care, training, study, and conservation of different shark and ray species; an exclusive behind the scenes look at the shark habitat; an immersive encounter experience, and presentation of a souvenir photograph.
- Is this a "swim-with" program?
The Shark and Ray Interaction is an immersive experience in Georgia Aquarium’s newest gallery. In addition to meeting age, height and weight requirements, guests must also possess a minimum level of physical dexterity. Participants do not swim freely with the sharks, but will enter the water with the animals. Comfort in and around water is necessary to ensure a safe and engaging experience.
- What should I bring with me?
All you will need to bring is a personal swimsuit. Appropriate personal swimwear is required to be worn beneath the suit. Georgia Aquarium will supply all equipment and a towel. Comfortable changing rooms with showers and lockers are provided. A small bag will be provided for wet items following the experience.
- What are the age requirements?
While there is not technically a minimum age, all participants must be at least 48 inches tall and weigh less than or equal to 300 pounds. Each guest age 15 and under must be accompanied by a participating adult (one adult per minor required). All participants must be ticketed for the Interaction. Participants ages 17 and under must have a program liability waiver signed and dated by a parent or court appointed legal guardian.
- Are guests welcome to watch?
The Shark and Ray Interaction occurs in the shark habitat, but in an area that is entirely behind the scenes. Only participants in the program will be taken to the behind the scenes areas.
- Will there be a staff member with me?
There will be a Georgia Aquarium staff member with you for the duration of the program.
- Where do I go when I arrive?
Please check in at the Animal Interactions desk, located on the second floor by the Ray Touch Pool, at least 15-30 minutes prior to your experience.
- How do I make a reservation?
You can make a reservation online or calling 404.581.4000. After you have purchased your reservation, you will receive a confirmation email that will include instructions how to supply additional information and submit the waivers required to participate in the program. All participants must have the program liability waiver and animal interactive program guidelines signed and dated prior to participating in the program. Guests under the age of 18 must have the program liability waiver and animal interactive program guidelines signed and dated by their parent or court appointed legal guardian.
- What is your rescheduling policy?
The program fee is non-refundable; however, a date may be changed free of charge if the change is made at least 14 days in advance of the original date of your visit. If the change is made less than 14 days prior to the original date of your visit, a $50 change fee per ticket will be charged. No changes can be made less than 48 hours prior to the date of your original visit, and the guest will be charged the full program cost. Cancellations and no-shows will not be refunded or rescheduled. We encourage guests to arrive at the Aquarium with plenty of time to park, enter and check into the program. Please plan accordingly. To change your reservation, please contact the Georgia Aquarium Call Center at 404-581-4000.
Due to the nature of caring for animals, Georgia Aquarium reserves the right to modify, cancel and/or reschedule programs without notice. Reasonable accommodations will be made to reschedule guests as effectively as possible.
- Can we feed the animals?
Guests will have the opportunity to have an intimate, up-close experience with sharks and rays. There are a variety of activities that can take place at the discretion of the Aquarium staff while interacting with and even touching the animals. Participating in training techniques and feeding may be part of the experience if it is appropriate to do so based upon the discretion of the program staff. Each program is tailored to ensure a safe and engaging experience for both our animals and our guests. As a result, each program may be a little different.
- Can I buy out a time slot to experience the encounter alone?
Yes. There are four slots per program.
- Can I bring my own wetsuit?
All necessary equipment and a wetsuit will be provided. Appropriate personal swimwear (bathing suit) is required to be worn beneath the suit.
- Can you accommodate my size?
We can accommodate guests at least 48 inches tall and up to 300 lbs. Guests MUST be able to change themselves into a wetsuit and navigate the animal habitat spaces with minimal assistance. Appropriate personal swimwear is required to be worn beneath the suit.
- Can I bring a photographer or person with me to film underwater?
No. A souvenir photo will be provided to participating guests. Photos and video taken during the Shark and Ray Interaction are the property of Georgia Aquarium. We reserve the right to use any photos and video for promotional purposes. For the safety of the animals and quality of the program, photos and video may only be taken by Georgia Aquarium designates.
- Will tickets be available for walk-up guests?
Yes. Walk-up tickets can be purchased at our Animal Interactions kiosk if available, but advance purchase is highly recommended.
- Are you able to participate in a Shark and Ray Interaction with special needs?
Georgia Aquarium makes every effort to accommodate guests with special needs. Please be aware that to participate in this program, guests MUST be able to change themselves into a wetsuit, navigate the animal habitat spaces with minimal assistance, and must be able to understand and take direction in English from staff members. To ensure the best experience, please contact the Call Center at 404.581.4000 to make a reservation, and be sure to let the reservists know you have special needs. Someone from the program will contact you prior to your visit to review your options.
Should you have special needs but not provide notice, it may NOT be possible to accommodate your program and you could be required to reschedule.
Experiences Sleep Under the Sea
- Does the Georgia Aquarium provide showers for Sleepover guests?
Showers are not available during our overnight events.
- Do you have a Program Handbook for my Sleep Under the Sea sleepover?
Yes! You can view or download a copy of the handbook here. The link to this handbook is included in your confirmation email after you’ve purchased your sleepover.
- Can I buy shirts that look like the ones staff wears?
Georgia Aquarium is glad to offer a variety of branded apparel in our gift shops, however we do not sell Aquarium team member uniforms. For the safety of our guests, team and animals, it is important that we are always able to discern between members of the public and Georgia Aquarium staff and volunteers.
- Where Do Guests Sleep?
As our guests, you will have the opportunity to sleep in front of one of our magnificent exhibits in galleries such as:
· Ocean Voyager built by The Home Depot
· Tropical Diver Gallery
· Cold Water Quest Gallery
· Southern Company River Scout
· Sharks! Predators of the Deep Gallery
- Can I Request a Sleeping Area?
We cannot guarantee sleeping locations. Assignments are made after all guests have checked in, and are based upon the group make-up, size and needs. Additionally, partial or entire galleries may be unavailable due to other activities and/or animal care taking place.
- What Is the Minimum Age Allowed?
Minimum age requirement for sleepovers, unless otherwise specified (i.e. middle school, adult) is 7 years old. Any guests under 18 years of age must be accompanied by an adult of 21 years of age or older. Adult sleepovers have a minimum age of 21+.
- When Is Payment Due?
All sleepovers must be reserved and paid in full at least 30 days before the desired sleepover date.
- How Soon Should We Reserve Spots?
Sleepovers sell out fast! We encourage all guests to make reservations at least one month in advance.
- What Meals Are Included?
Please be advised that all Sleepovers WILL NOT include dinner but will include a bedtime snack and a breakfast option. Coastline Café will be open daily until 30 minutes before Aquarium closes for guests wishing to purchase food before their sleepover. Large groups are encouraged to plan ahead and purchase café vouchers in advance for $13 each.
Group Tickets Education
- Questions?
Please email groupsales@georgiaaquarium.org
- Plan Your Day
All tickets include Aquarium admission, all available shows, and all available animal galleries. Shows are subject to availability and are on a first come, first served basis. Show times are subject to change without notice. For current show times, click here. Remember: Georgia Aquarium is located in the Eastern Time Zone. Please plan accordingly.
- Purchase Bus Parking
If your group needs to purchase pre-paid bus parking, you may do so through the Georgia World Congress Center Marshalling Yard. Click here for information on how to purchase.
- Plan for Lunch
We understand that many groups travel with pre-packaged lunches and coolers. Please note, Georgia Aquarium does not allow any outside food and drink into our facility. Additionally, we are unable to store lunches or coolers during your visit.
Please make arrangements prior to your visit to Georgia Aquarium if your group is traveling with pre-packaged lunches or ask us about purchasing group lunches from our onsite cafe, Coastline Café.
- Share This Information
Share this important information with parents and fellow teachers using our Field Trip Guide! Click here to download this year’s field trip guide and share it with all adults accompanying your group.
- Finalize Your Reservation
If you have not done so already, please contact our office at groupsales@georgiaaquarium.org to finalize your numbers and make your final payment.
Group Tickets General Info
- Need to Know
- Food & Drink policy: No outside food or beverages are permitted in the aquarium with the exception of small snacks for children or visitors with food allergies. The aquarium has several water bottle filling stations, we encourage you to bring a refillable water bottle for your visit.
- Strollers: Strollers are allowed at Georgia Aquarium, but for the best experience for you and all guests we recommend leaving them at home. If you choose to bring a stroller on your next visit, we ask that you follow our stroller policy guidelines to ensure guests of all ages have an enjoyable and safe visit. For additional questions regarding the stroller policy and exemptions, please contact 404.581.4000 or hospitality@georgiaaquarium.org ahead of your visit.
- Strollers cannot be larger than 29” (72 cm) in width and 52” (132 cm) in length.
- Wagons, wagon strollers, push cars, jogging strollers and ride-ons are not permitted in order to ensure guests of all ages and abilities can maneuver through the Aquarium safely.
- Guests that need to utilize specialty strollers or wagons for medical or sensory purposes are exempt from this policy.
- Cameras: Cameras are permitted in the Aquarium for personal use ONLY. The use of flash is prohibited in the presence of some animals. Please refrain from taking photos in our sea lion and dolphin presentations. Commercial or professional photos and video are prohibited unless expressly approved. Professional-grade equipment including but not limited to, tripods, monopods, lighting, flashes, microphones, and detachable lenses, are prohibited.
- Lost & Found: If you lose an item during your visit, please inquire at the Information Desk before you leave. If you discover you’ve left something behind, call 404.581.4000 between the hours of 10 a.m. – 5 p.m. to see if it has been turned in. Report Lost Item
- First Aid: Piedmont Hospital provides staffing for a full first-aid station, located in the restroom hallway between Ocean Voyager and Tropical Diver.
- Nursing Mothers: We have a private nursing/pumping room available for mothers on our second floor.
- Weapons Policy: Georgia Aquarium has established – and strictly enforces – a “No Weapons” policy. Weapons include (but are not limited to) firearms and knives. This policy was created to ensure a safe and comfortable experience for all guests, and to eliminate a potential risk to guests, staff and/or animals. This policy was created based on the findings of a comprehensive threat assessment conducted by Georgia Aquarium. With more than two million guests visiting our facility each year, and thousands of aquatic animals living in 10 million gallons of water behind acrylic, we cannot put ourselves at risk of either an intentional or accidental discharge of a weapon within our facility. Signage has been placed on our property stating that firearms are not permitted. Enforcing this policy and ensuring the safety of aquarium guests and team members is Georgia Aquarium’s 24-hour security staff, which is supplemented by two off-duty Atlanta Police Officers.
- General Admission Tickets Include: Aquarium admission, all available shows and all available animal galleries. To attend a presentation, you must make a reservation the day of your visit. Show times are subject to change without notice. Check our daily schedule for current show times. Reminder: Georgia Aquarium is located in the Eastern Time Zone. Please plan accordingly.
- To reserve your seats for the dolphin presentation, click here on the day of your visit.
- To reserve your seats for the Sea Lion Presentation, click here on the day of your visit.
- Lockers: We do not have lockers or coat/bag check services available. You will need to carry anything you bring into the aquarium for the duration of your visit.
- Before You Arrive
- Hours of operation vary daily; please check our calendar before your visit.
- Purchase tickets online to save money. Choose the date and time of your arrival, and arrive within an hour of your selected time.
- Plan your day ahead of time by downloading our mobile app on the iTunes App Store or the Google Play store and browse our Daily Schedule to view times for our dolphin presentation and our Under the Boardwalk sea lion presentation, gallery features and more.
- Guests typically spend 2-4 hours at the Aquarium, but you’re free to explore as long as you wish during your visit.
- Weekends are our busiest times, so be sure to arrive early.
- We offer daily military discounts of 10% with a valid military ID, and free admission for active military through our Military Mondays program.
- Visiting several Atlanta attractions? Save 42% on admission to Atlanta’s top 5 attractions with Atlanta CityPASS® tickets. Visit the attractions at your own pace, in any order, over a 9-day period. One easy purchase and mobile ticket delivery saves you time and money. Learn more.
- Guest Code of Conduct
Georgia Aquarium is committed to creating a safe and enjoyable experience for every guest that comes through our doors. Our team members will always work to support an environment where someone’s visit will not be disrupted by the behavior or actions of other guests. Aquarium team members should be treated with respect at all times. Guests who violate this code of conduct will be required to leave the Aquarium immediately. Our security staff reserves the right to remove, without refund, any and all ticket holders who act inappropriately or behave in a way that makes others uncomfortable.
Georgia Aquarium Code of Conduct:
- Guests will be treated courteously by all Aquarium team members.
- Guests will treat Aquarium team members courteously.
- Guests wearing clothing with obscenities printed on them will not be permitted into the Aquarium.
- Guest dressed in sexually explicit or revealing clothing will not be permitted into the Aquarium.
- Shirts and footwear are required.
- Unauthorized signage is not permitted in the Aquarium.
- Disruptive behavior, damaging property, foul or abusive language, obscene gestures, harassing or aggressive behavior is not permitted in the Aquarium.
- Stealing is prohibited.
- Weapons are prohibited.
- Unauthorized use or resale of tickets is prohibited.
- Guests are to follow all Aquarium policies and directions given by Aquarium team members at all times.
- Guests engaging in fighting, throwing objects or attempting to enter unauthorized areas will be removed immediately from the property without refund.
- Guests will remain in authorized guest areas and never impede other guests or block nearby exits, aisles or exhibits.
- Guests will provide their tickets when requested by Aquarium team members.
- Smoking/vaping is prohibited in the Aquarium.
- Guests consuming alcoholic beverages should do so responsibly. Guests becoming overly intoxicated, participating in or contributing to underage drinking will be escorted from the Aquarium without refund.
- Guests will comply with team members in emergency response procedures.
- Guests with complaints should communicate respectfully with team members regarding any issues or concerns.
Guests who violate the code of conduct or engage in any other behavior that may be deemed by Georgia Aquarium team members to be inappropriate, harassing or threatening may be removed without refund. Behavior which may adversely impact the safety of people, animals or property will be removed from the property and may be subject to arrest.
- During Your Visit
- Our dolphin and sea lion presentations are seated on a first-come, first-served basis using our reservation system. Reservations can be made on the day of your visit, and links are provided with your general admission tickets. We recommend getting in line at least 15-30 minutes before showtime. View times for these presentations on our Daily Schedule.
- For updated daily events, check with our Information Desk when you arrive or download our mobile app on the iTunes App Store or the Google Play store and browse our Daily Schedule.
- In an effort to conserve paper, Georgia Aquarium no longer prints maps. We encourage our guests to download our mobile app on the iTunes App Store or the Google Play store and to access a map of the Aquarium.
- Come Back Guarantee
Georgia Aquarium strives to deliver a memorable experience for all Guests. If your visit does not meet your expectations, we would love to host you again free of charge via our Come Back Guarantee. Before you leave on the day of your visit, go to our Guest Relations Desk and let us know that you would like to return on another day. Our Guest Services team will take care of the rest. Please note that this offer is only available during the day of your visit to Georgia Aquarium.
- Can I visit the Gift Shop without a ticket to Georgia Aquarium?
All guests are required to purchase a general admission ticket for entry to Georgia Aquarium. The Gift Shop inside the Aquarium does not allow guests to just visit the gift shop without being granted admission to the Aquarium. Our online Gift Shop is accessible 24 hours a day through this link.
- My picture was taken by the professional photographers at Georgia Aquarium, how can I find it?
Showtime Pictures snaps photos as you enter the aquarium and during animal encounters. As you leave the aquarium, you will see our custom photo kiosks in the gift shop where you can view and print your pictures immediately. To order, or view them online please follow this link: https://mygeorgiaaquarium.com/mygallery/
- Do you have preferred hotels near the aquarium?
Choose from a selection of our preferred hotel partners close to Georgia Aquarium. Explore our specially crafted packages to make your trip, staycation or visit to Atlanta an amazing one.
- Can I buy shirts that look like the ones staff wears?
Georgia Aquarium is glad to offer a variety of branded apparel in our gift shops, however we do not sell Aquarium team member uniforms. For the safety of our guests, team and animals, it is important that we are always able to discern between members of the public and Georgia Aquarium staff and volunteers.
- Lost & Found
Thank you for your recent visit, and we are sorry to hear that you may have left some items behind. We ask that you please follow the link below, to provide us all the details of what we will be looking for. Upon submission of your lost item report, you will receive further instructions.
Upon submission of your lost item report, you will receive further instructions.
Lost & Found Software Provided By Chargerback
- Do you help with booking hotels?
Conveniently located in downtown Atlanta, Georgia Aquarium is within walking distance of numerous downtown hotels. Use the group rates hotel inquiry form for more information.
- What is considered a group?
Georgia Aquarium Group Sales can offer group rates based on group minimums listed below:
- General Admission, Imagination Nights, or CityPASS: Groups of 15 or more
- Sleepovers: Groups of 10 or more children (Boy Scouts, Girl Scouts, Youth Groups, School Groups); All other groups require groups of 15 or more
- Education: General Admission: Groups of 15 or more students
- Education: Instructor-Led Program: Groups of 15 or more students in same grade level
- Journey with Gentle Giants Swim/Dive: Groups of 4 (maximum 8)
- How do we make a reservation?
Georgia Aquarium Group Sales can offer group rates based on group minimums listed above:
You can make a group reservation through the Georgia Aquarium Group Sales Office. Please submit a request for a reservation packet or email groupsales@georgiaaquarium.org. After returning a reservation form and non-refundable deposit, we will make a reservation for you and send you an invoice for your balance via e-mail. Please note that all group reservations must be made in advance and require payment in full before your group arrives.
For the safety of our animals, guests and team members, all guests must wear a facial covering over their mouth and nose at all times for the duration of the program. Additionally, all guests must consent to a contactless temperature check upon entry.
- We don’t know how many people are coming, is this a problem?
Absolutely not! When making an initial reservation, we just need to know your tentative numbers. We understand that you will most likely need to collect money from everyone in your group and you probably don’t have commitments from everyone in your group as of yet. We do not need to know your final numbers and need your final payment until later. The final visitor headcount and payment due dates are as follows:
- General Admission/Combo Passes – Due 2 weeks prior to visit
- Education General Admission – Due 2 weeks prior to visit
- Education Instructor-led Program – Due 2 weeks prior to visit
- Journey with the Gentle Giants Dive – Due 1 month prior to visit
- Overnight/Sleepover Program – Due 1 month prior to visit
- When do we have to pay?
All ticket orders and reservations made through the Group Sales office must be paid for in advance in order to take advantage of the special pricing and perks. Final payments (and final visitor headcount) are due as follows:
- General Admission/Combo Passes –– Due 2 weeks prior to visit
- Education General Admission –– Due 2 weeks prior to visit
- Education, Instructor-led Program –– Due 2 weeks prior to visit
- Journey with the Gentle Giants Dive –– Due 1 month prior to visit
- Overnight/Sleepover Program –– Due 1 month prior to visit
- Will we receive an invoice/receipt for our ticket purchase?
Definitely! Once you return your reservation form, you will receive an invoice showing your confirmation number and balance. You will also receive an updated invoice after each payment or change to your reservation is made. When contacting Georgia Aquarium Group Sales, please reference your confirmation number for faster service.
- How will we receive our tickets?
Free shipping of tickets is offered for groups via UPS. Remaining balance must be paid on reservations for tickets to be mailed.
- Where is the Will Call window?
The Will Call window is located in the Georgia Aquarium plaza at the main entrance to Georgia Aquarium. The Will Call window is the window furthest to the right if you are facing the ticketing windows.
- Can we make changes to our ticket order or reservation upon arrival to the Aquarium?
All Group Sales ticket orders and reservations must be paid for in advance and all changes must be made through the Group Sales office. The Group Sales office can be reached at 404-581-4121. The Group Sales office is open Monday through Friday from 8:30am until 5:00pm.
- What is the wait time at the Will Call window?
Wait times at the Will Call window vary. We suggest arriving at least 30 minutes earlier than your anticipated entry time to allow for ticket pick up.
- We already have our tickets. What do we need to do?
Groups who already have their tickets can proceed to the main entrance of the aquarium and make their way through the security line.
- What are the benefits of being a Georgia Aquarium Member?
Membership provides you the ability to visit Georgia Aquarium again and again for a whole year of imagination and wonder! Enjoy offers & discounts, insider information and invitations to events with your Membership. To find out which Membership is right for you, visit the membership page to learn more about each level and to join today!
- Why are no weapons allowed in Georgia Aquarium?
Georgia Aquarium has established – and strictly enforces – a “No Weapons” policy that applies to all of our guests. Weapons include (but are not limited to) firearms and knives. This policy was created to ensure a safe and comfortable experience for all guests, and to eliminate a potential risk to guests, staff and/or animals. This policy was created based on the findings of a comprehensive threat assessment conducted by Georgia Aquarium. With more than two million guests visiting our facility each year, and thousands of aquatic animals living in 10 million gallons of water behind acrylic, we cannot put ourselves at risk of either an intentional or accidental discharge of a weapon within our facility. Signage has been placed on our property stating that firearms are not permitted. Enforcing this policy and ensuring the safety of aquarium guests and team members is Georgia Aquarium’s 24-hour security staff.
- Where can I park?
The official Georgia Aquarium parking deck operates 1,600 safe, secure and well-lit spaces attached to Georgia Aquarium. Covered and rooftop parking is available. You can pay for parking in advance online; just print and bring your pre-paid parking ticket with you to enter the parking deck. You’ll be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking.
If you’re driving and planning to park onsite, use the following street address for a direct route to Georgia Aquarium parking: 357 Luckie Street, NW Atlanta, GA 30313.
The official Georgia Aquarium Parking deck is accessible via our entrances on Luckie Street or Ivan Allen Jr. Blvd.
Please note: After you have parked, follow the signage onsite to the main entrance. You will see overhead sings and painted markings on the ground leading you the elevators to the main entrance.
There is very limited oversized vehicle parking available in our parking deck. Oversized vehicles will need to access the parking deck using the Ivan Allen Entrance, and see an attendant for access to the limited oversized vehicle parking spaces. We cannot guarantee access to the oversized vehicle parking spaces.
Our parking deck has vehicle height restrictions:
- Luckie Street entrance#1 – 6’8”
- Luckie Street Entrance #2 – 6’8”
- Ramp to All Levels – 6’8″
- Ivan Allen entrance – 8’2” ( pre-paid parking is not available for vehicles over 6’8″. Very limited parking for vehicles over 6’8″ )
For your convenience, you can pay for parking in advance online. You will need to print and bring your pre-paid parking ticket with you in order to enter the parking deck. You will be asked to re-scan your ticket in order to exit the parking deck after your visit. There is no re-entry allowed on pre-paid parking.
Georgia Aquarium parking passes are valid ONLY for the Georgia Aquarium parking deck, located at 357 Luckie Street, NW Atlanta, GA 30313. These passes are NOT valid for the World of Coca-Cola parking deck.
Group Tickets General/Youth
- Plan for Lunch
We understand that many groups travel with pre-packaged lunches and coolers. Please note, Georgia Aquarium does not allow any outside food and drink into our facility. Additionally, we are unable to store lunches or coolers during your visit.
Please make arrangements prior to your visit to Georgia Aquarium if your group is traveling with pre-packaged lunches or ask us about purchasing group lunches from our onsite cafe, Coastline Café.
- Finalize Your Reservation
If you have not done so already, please contact our office at groupsales@georgiaaquarium.org to finalize your numbers and make your final payment.
- Plan for Lunch
We understand that many groups travel with pre-packaged lunches and coolers. Please note, Georgia Aquarium does not allow any outside food and drink into our facility. Additionally, we are unable to store lunches or coolers during your visit.
Please make arrangements prior to your visit to Georgia Aquarium if your group is traveling with pre-packaged lunches or ask us about purchasing group lunches from our onsite cafe, Coastline Café.
- Purchase Bus Parking
If your group needs to purchase pre-paid bus parking, you may do so through the Georgia World Congress Center Marshalling Yard. Click here for information on how to purchase.
- Plan Your Day
All tickets include Aquarium admission, all available shows, and all available animal galleries. Shows are subject to availability and are on a first come, first served basis. Show times are subject to change without notice. For current show times, click here. Remember: Georgia Aquarium is located in the Eastern Time Zone. Please plan accordingly.
- Check-In Times for Animal Encounters
Please check-in for your Animal Encounter experience no later than 15 minutes prior to the encounter. Late check-ins are subject to a shortened and revised version of their program due to timing or a cancellation altogether. The check-in location is at the entrance to the Ocean Voyager gallery at the Animal Interactions kiosk.
- Check-In Times for Behind-The-Seas Tours
Please check in for your Behind-The-Seas experience no later than 15 minutes prior to the tour. Late check-ins are subject to a shortened and revised version of their program due to timing or cancellation altogether. The check-in location is next to the Ray Touch Pool and to the left on the second level of the aquarium.
- Questions?
Please email groupsales@georgiaaquarium.org
Group Tickets Sleepovers
- Does the Georgia Aquarium provide showers for Sleepover guests?
Showers are not available during our overnight events.
- Do you have a Program Handbook for my Sleep Under the Sea sleepover?
Yes! You can view or download a copy of the handbook here. The link to this handbook is included in your confirmation email after you’ve purchased your sleepover.
- Questions?
Please email groupsales@georgiaaquarium.org
- Purchase Bus Parking
If your group needs to purchase pre-paid bus parking, you may do so through the Georgia World Congress Center Marshalling Yard. Click here for information on how to purchase.
- Finalize Your Reservation
If you have not done so already, please contact our office at groupsales@georgiaaquarium.org to finalize your numbers and make your final payment. Final payment for all sleepover groups is 30 days prior to the overnight date.
Group Tickets Sponsored Education Admission
- Where do buses park?
Buses park in the Georgia World Congress Center Marshaling Yard. Information on how to purchase bus parking will be included in acceptance letters.
- Can we bring our own lunches?
Unfortunately, we are unable to allow outside food or drink into the facility, and we are unable to store any lunches or coolers you have so plan ahead! There are multiple areas to picnic near Georgia Aquarium, and we have meal options available for our group to purchase in advance.
- When can we visit?
You can visit during the school year, during the school week – January through May.
To have the best experience and for the best availability, keep the following in mind:- Try to come on a Monday or Tuesday
- Avoid arriving around 9:30am or 10:00am
- After I submit my application, when will I receive a response?
We accept applications on a rolling basis and do our best to send confirmation emails as quickly as possible. Applications may take up to 4 weeks to be reviewed. We thank you in advance for your patience!
- How much are add on chaperones & vehicles?
Your group will receive a certain number of complimentary adults based on the number of students your group has been approved for. Please note, if your student count decreases, your adult count will also decrease. Please see below for add on pricing:
- Parking Deck Pre-Paid Parking: $10.00 per vehicle
- Bus Parking: $28.29 per bus (blackout dates apply)
- Additional Adults: $30.99 plus tax
- Who is eligible?
The SEA grant is available for:
Title 1 schools
- School must be in the State of Georgia
- At least 60% of the student population served must receive free or reduced lunch
Non-profit organizations
- Must be registered in the State of Georgia
- Have education as a part of its mission
- At least 60% of the student population served must receive free or reduced lunch
Please note the following:
- If you submit a reservation form for a paid field trip to Georgia Aquarium, you will be disqualified from receiving the SEA grant.
- There is a maximum of 150 students per group.
- There is a maximum of 3 groups per school.
- Limit 1 application per educator.
- Approved groups from your school must visit on different days.
- All SEA visits are self-guided admission only.
- How do I apply?
Step 1: Add us to your email address book. If you are accepted, a confirmation email will be sent to you from tickets@georgiaaquarium.org. Add this email address to your email address book now so that you don’t miss any important information!
Step 2: Fill out the application. Please fill out the application in its entirety. Please only submit the application once. Multiple applications may delay your acceptance. No phone calls. Please note, applications may take up to 4 weeks to be reviewed.
Step 3: Watch your e-mail! Letters of acceptance are e-mailed to the e-mail address provided on your application. This letter will include contact information, instructions on what to do when you arrive, etc.
Step 4: Confirm your visit! You will receive a Visit Confirmation email 6 weeks prior to your visit date. Please confirm your scheduled date by responding directly to the email.Step 5: Update your numbers. Two weeks before your visit, please either e-mail or give us a call to update your count with us so we are prepared with the correct number of staff members to welcome your group.
- Questions?
Please email sea@georgiaaquarium.org
- Purchase Bus Parking
If your group needs to purchase pre-paid bus parking, you may do so through the Georgia World Congress Center Marshalling Yard. Click here for information on how to purchase.
- Share This Information
Share this important information with parents and fellow teachers using our Field Trip Guide! Click here to download this year’s field trip guide and share it with all adults accompanying your group.
- Plan for Lunch
We understand that many groups travel with pre-packaged lunches and coolers. Please note, Georgia Aquarium does not allow any outside food and drink into our facility. Additionally, we are unable to store lunches or coolers during your visit. Please make arrangements prior to your visit to Georgia Aquarium if your group is traveling with pre-packaged lunches.
NEW THIS YEAR! SEA groups can now purchase lunches at a reduced rate! For more information, please email sea@georgiaaquarium.org.
- Finalize Your Reservation
If you have not done so already, please contact our office at sea@georgiaaquarium.org to give us your final student count.
Your confirmation email will contain information on how many adult tickets your group will receive. If you need to purchase additional adult tickets, please reference your confirmation email for instructions on how to make that purchase.
Group Tickets Sponsored Outreach
- When can we have a program?
You can participate in an outreach program by Georgia Aquarium during the school year, during the school week, August through May on Tuesdays and Thursday only.
- After I submit my application, when will I receive a response?
We accept applications on a rolling basis and do our best to send confirmation emails as quickly as possible. Applications may take up to 4 weeks to be reviewed. We thank you in advance for your patience!
- Who is eligible?
The SOP grant is available for:
Title 1 Schools
- School must be in the State of Georgia
- Within 50 miles of Georgia Aquarium
- At least 60% of the student population served must receive free or reduced lunch
Please note:
- If you submit a reservation form for a paid outreach program, you will be disqualified from receiving the SOP grant.
- There is a maximum of 150 students per visit.
- There is a maximum of 2 visits per school.
- Limit 1 application per educator.
- How do I apply?
Step 1: Add us to your email address book. If you are accepted, a confirmation email will be sent to you from tickets@georgiaaquarium.org. Add this email address to your email address book now so that you don’t miss any important information!
Step 2: Fill out the application. Please fill out the application in its entirety. Please only submit the application once. Multiple applications may delay your acceptance. No phone calls. If you’d like to check on the status of your application, please e-mail sea@georgiaaquarium.org. Please note, applications may take up to 4 weeks to be reviewed.
Step 3: Watch your e-mail! Letters of acceptance are e-mailed to the e-mail address provided on your application. This letter will include contact information, instructions on what to do when you arrive, etc.
Step 4: Confirm your visit! You will receive a Visit Confirmation email 6 weeks prior to your program date. Please confirm your scheduled date by responding directly to the email or by emailing sea@georgiaaquarium.org.Step 5: Update your numbers. Two weeks before your program, please e-mail to update your student count with us so we are prepared with the correct number of staff members.
Events Sound Waves Music Series
- How can I park for free during Sound Waves?
Attendees of Sound Waves Music Series can receive validated parking during the event. Park inside Georgia Aquarium’s parking deck and bring your parking ticket to be validated during the event. Space is limited. First come, first served.
- When does the event start?
Sound Waves Music Series happens every Friday from April 26 to May 31, starting at 5:00 PM and ending at 8:00 PM.
- Do I need an event ticket?
Access to Sound Waves Music Series is included with general admission to Georgia Aquarium. Get tickets »
Events Girl Scout Night
- Can friends and family members visit with their Girl Scout?
Yes! Friends and family members are welcome to attend the event with their girl scout.
- Can I use my Georgia Aquarium membership or Resident Pass to attend the event?
Unfortunately, memberships and resident passes are not permissible for event entry.
- Can I arrive earlier than 6:00pm to explore the Aquarium?
No, the Aquarium will close at 5:00pm to the general public and then reopen at 6:00pm for Girl Scout Night. Your Girl Scout Night ticket grants you entry beginning at 6:00pm.
- Does every Girl Scout receive the special Georgia Aquarium branded patch?
The first 1000 scouts in attendance will receive our special Georgia Aquarium patch.
- Are there going to be badge programming opportunities?
Yes! The Girls Scouts of Greater Atlanta will be offering badge programming opportunities. Upon completion, the badges must be purchased from the Girl Scouts. Badges will not be available at the Aquarium.
- Will there be food available?
Coastline Café will open daily 30 minutes after Aquarium and will close 30 minutes before Aquarium if you would like to purchase food. The Café typically had food options such as hamburgers, hotdogs, pizzas, etc.
- Are there any additional costs that I should anticipate for the event?
Your ticket will include access to all of our galleries and exhibits. Optional costs include the gift shop or café, should you choose to make a purchase.
- Where do I enter for the Girl Scout Night event?
If you purchase a general admission ticket, you will enter through our Main Entrance. If you purchased an Overnight ticket, you will enter in through our Group Entrance so that the sleepover team can check you in.
- Is there a handbook for the sleepover portion of the Girl Scout Night event?
Yes! Please click here for our sleepover handbook. The main change will be the timing of the sleepover, as it will not begin until 9:00pm once the Girl Scout night event has concluded.
- I see the overnight portion is sold out. Is there a waitlist?
Unfortunately, we do not have a waitlist for the sleepover.
Events Manta Race 5K
- What are the age groups?
0-9, 10-14, 15-19, 20-24, 25-29, 30-34, 35-39, 40-49, 50-59, 60-69, 70+
- Who receives an award?
Every participant will receive a finisher medal upon completion of the race.
- The 5K’s top three male and female finishers from each age group will receive one General Admission ticket to Georgia Aquarium.
- The top male and female finishers in the Master’s age group (40+) will win an up-close animal encounter for two (valued up to $130).
- The top overall male and female finishers will win an up-close animal encounter for two (valued up to $130) and a Big Peach Running Co. gift card!
- Can children participate?
Children may participate in the 5k run, so long as they complete the course at the minimum pace of 20 minutes per mile.
- What is included with my registration?
Registration includes a race bib, drawstring bag, t-shirt, access to our post-race celebration and $10 off a General Admission Georgia Aquarium ticket in the month of March.
- Can someone else pick up my packet for me?
Yes, but they must show proof of purchase.
Events Turtle Trot 5k
- What is the cancellation policy?
We cannot provide refunds or transfers of race registrations. All registrations are final.
- What are the age groups?
0-9, 10-14, 15-19, 20-24, 25-29, 30-34, 35-39, 40-49, 50-59, 60-69, 70+
- Who receives an award?
Every participant will receive a finisher medal upon completion of the race. The top male and female finishers from each age group will receive one general admission ticket to Georgia Aquarium. The top male and female finishers in the Masters age group (40+) will win an up-close animal encounter for two (valued up to $130). The top overall male and female finishers will win an up-close animal encounter for two (valued up to $130) and a Big Peach Running Co. gift card!
- Is this race a Peachtree Qualifier?
No.
- Can spectators attend the post-race celebration?
Yes, the post-race celebration is open to all runners’ friends, families and support systems!
- What is allowed at the post-race celebration?
Please, no pets, alcohol or glass bottles. Strollers are allowed at the post-race celebration as well as on the race course.
- Is there a bag check?
No bag check will be available, but Pemberton Place is conveniently located just a few minutes from Georgia Aquarium’s parking garage.
- I’m taking MARTA to the race. What is the closest station?
Take the red or gold lines to the Civic Center or Peachtree Center stops; both are less than a 15-minute walk from Pemberton Place.
- Is parking included with my ticket?
No, parking is not included. Discounted parking at $5 per vehicle will be available in the official Georgia Aquarium parking garage with proof of participation in the race (valid proof is limited to a race bib). Please consider taking public transportation, as there may be heavy traffic the morning of the race due to road closures.
- Can children participate?
Children may participate in the 5k run, so long as they complete the course at the minimum pace of 20 minutes per mile.
- Will there be day-of-race registration?
Runners can register in-person at both packet pickup locations for $35 as well as on race day for $40. Online registration will close on May 29 at midnight.
- What is included with my registration?
Registration includes a race bib, drawstring bag, t-shirt, fun giveaway, access to our post-race celebration, and $10 off a General Admission Georgia Aquarium ticket in the month of June.
- Do I have to attend packet pickup?
No, runners have the option of picking up their packet (which includes their bib number and safety pins, drawstring bag, a t-shirt and a fun giveaway) at the following times and dates:
- Thursday, May 30 from 4-8pm at Big Peach Running Midtown
- Friday, May 31 from 11am-2pm in Georgia Aquarium’s parking garage
- Saturday, June 1 starting at 6:30am in Pemberton Place
We highly recommend runners attend one of the pre-race packet pickup options. We cannot guarantee that all runners who choose to pick up their packet the morning of the race will receive their packet before the shotgun start.
- Can someone else pick up my packet for me?
Yes, but they must show proof of purchase.
Host an Event Birthday Parties
- Am I able to set up my event the day before?
This is dependent upon ballroom availability and could incur additional charges. Please consult with your sales manager for more details.
- Will my guests have access to visit the aquarium?
We do offer aquarium admission as an add-on to any event. Please consult with your sales manager for more details.
- May I pay for my guests’ parking?
Yes, please consult with your sales manager for more details.
- Is there a sound limit?
Yes, it is 85 decibels, and our staff diligently works together to maintain acceptable levels for the health and safety of our animals.
- Can I bring in my own entertainment, florist, DJ, etc.?
Yes, as long as they follow the guidelines of the contract. All setup and breakdown of any items not provided by Georgia Aquarium or Wolfgang Puck Catering are the responsibility of the client. Load in/out times and locations will be established by the Georgia Aquarium Event Sales & Services Team prior to your event.
- Does the room rental charge go towards my food and beverage minimum?
The room rental is a separate fee which goes to supporting the Aquarium operations, and therefore does not apply to your food and beverage minimum.
- What is included in the room rental cost?
As part of hosting an event at Georgia Aquarium, your room rental charge includes tables, chairs, black or white linen, glassware, flatware, choice of ceiling lighting, security, onsite event coordination and once in a lifetime views into our aquatic habitats.
- Are there options for adult birthday celebrations?
Of course! Please complete the reservation form, located on the right hand side of the screen, to receive more information.
Host an Event Galas & Fundraisers
- Am I able to setup my event the day before?
This is dependent upon ballroom availability and could incur additional charges. Please consult with your sales manager for more details.
- Will my guests have access to visit the Aquarium?
We do offer aquarium admission as an add-on to any event. Please consult with your sales manager for more details.
- May I pay for my guests’ parking?
Yes, please consult with your sales manager for more details.
- Is there a sound limit?
Yes, it is 85 decibels, and our staff diligently works together to maintain acceptable levels for the health and safety of our animals.
- Can I bring in my own entertainment, florist, DJ, etc.?
Yes, as long as they follow the guidelines of the contract. All setup and breakdown of any items not provided by Georgia Aquarium or Wolfgang Puck Catering are the responsibility of the client. Load in/out times and locations will be established by the Georgia Aquarium Event Sales & Services Team prior to your event.
- What is included in the room rental cost?
As part of hosting an event at Georgia Aquarium, your room rental charge includes tables, chairs, black or white linen, glassware, flatware, choice of ceiling lighting, security, onsite event coordination and once in a lifetime views into our aquatic habitats.
- Does the room rental charge go towards my food and beverage minimum?
The room rental is a separate fee which goes to supporting the Aquarium operations, and therefore does not apply to your food and beverage minimum.
- Is there a nonprofit rate?
Yes, please consult with your sales manager for more details.
Host an Event Meetings
- Am I able to set up my event the day before?
This is dependent upon ballroom availability and could incur additional charges. Please consult with your sales manager for more details.
- May I pay for my guests’ parking?
Yes, please consult with your sales manager for more details.
- Will my guests have access to visit the Aquarium?
We do offer aquarium admission as an add-on to any event. Please consult with your sales manager for more details.
- Am I allowed to bring in my own audio-visual company?
Audio Visual and Event Technology are a very important part of your meeting or event. Georgia Aquarium has partnered with Active Production and Design, Inc. as our exclusive Audio-Visual company. The Active AV team will work with you directly in designing the perfect audio-visual experience for your special event.
- Is there a minimum number of guests required to host a meeting?
No, there isn’t! We have crafted packages for small meetings.
- Does the room rental charge go towards my food and beverage minimum?
The room rental is a separate fee which goes to supporting the Aquarium operations, and therefore does not apply to your food and beverage minimum.
- What is included in the room rental cost?
As part of hosting an event at Georgia Aquarium, your room rental charge includes tables, chairs, black or white linen, glassware, flatware, choice of ceiling lighting, security, onsite event coordination and once in a lifetime views into our aquatic habitats.
Host an Event Wedding
- Do you have preferred hotels near the aquarium?
Choose from a selection of our preferred hotel partners close to Georgia Aquarium. Explore our specially crafted packages to make your trip, staycation or visit to Atlanta an amazing one.
- What is included in the ballroom rental price for weddings?
- Tables
- White Basic Linens (floor-length linens are available at an additional cost)
- Chairs
- China
- Glasses
- Flatware
- Wedding Cake Table
- Groom’s Cake Table
- Guest Book Table
- Gift Table
*All events are based on a four-hour time block with additional set-up time. Please consult your sales manager for available set-up times.
- Can you rent out the Indian Pre-Function for weddings?
This room is used as a part of the ballroom space and is not rented individually.
- Can we substitute dessert selection for our own wedding cake to be served?
Yes, we will be happy to provide a champagne toast in lieu of dessert if you would like to provide your own wedding cake in place of Wolfgang Puck Catering dessert.
- What do you need to hold a date for a wedding?
Once you select a date with your sales manager and they confirm availability, we will send you a contract to confirm the date and times. We ask that you wait to send out any invitations for the event until all parties have signed the contract.
- Is there a cake cutting fee?
We are delighted to slice and serve your cake at no additional charge if the cake is provided by Wolfgang Puck Catering. If the cake is provided by an outside vendor, we do apply a $5 per person cake cutting fee.
- Is there a sound limit?
Yes, it is 85 decibels, and our staff diligently works together to maintain acceptable levels.
- Am I able to have a barat?
Yes, as long as all animals remain in the street and all guests remain on the sidewalk. You must submit a lane closure request to the City of Atlanta for approval (please allow 4-6 weeks for the approval process).
- Can I bring my own entertainment, decor, florist or DJ?
Yes, as long as they follow the guidelines of the contract. All setup and breakdown of any items not provided by Georgia Aquarium or Wolfgang Puck Catering are the responsibility of the client.
- Can I have a sparkler exit?
Yes, but the crowd holding sparklers must begin past the ceiling overhang of the ballroom entrance.
- May I pay for parking for my guests?
Yes, please consult with your sales manager for more details.
- Is there a reserved bridal room?
Yes, we can offer space for the bridal party to assemble before the wedding. Please ask your sales manager for details.
- Are bridal photos allowed in the aquarium?
Dependent upon operating hours and other events, the bride and groom may be able to take pictures in some of the exhibits.
- Is it possible to change the lighting within exhibits upon request?
Our animals follow a natural lighting cycle that reflects outdoor conditions (i.e. setting sun or cloudy sky) which prevents us from altering their lighting.
- How do I request to have a penguin or other animal participate in my ceremony?
For the health and safety of our animals, they are unable to be guests or participants in your wedding festivities.
- Am I able to get married within the animal habitat?
For the health and safety of our animals, we are unable to utilize the habitats as an event space.
- Can I set up for my wedding the day before?
This is dependent upon ballroom availability, and could incur additional charges. Please consult with your sales manager for more details.
- What is the average size of a wedding at Georgia Aquarium?
The Oceans Ballroom can accommodate 800-1,200 people based on the setup. Wedding events with fewer than 800 guests may not need to use the entire ballroom. Please consult with your sales manager on space needed and pricing for individual rooms.
- Does the room rental charge go towards my food and beverage minimum?
The room rental is a separate fee which goes to supporting the Aquarium operations, and therefore does not apply to your food and beverage minimum.
- Do you have on-site coordinators?
We do not and strongly recommend that you hire a coordinator for your day.
Initiatives Seafood Savvy
- What are the benefits to choosing sustainable seafood options?
Choosing sustainable seafood has several benefits. It ensures that fish populations will thrive which ensures that we can continue consuming seafood for generations to come. This chain reaction also impacts our economy. With plentiful seafood stocks, fishing companies will remain in business, and our seafood prices are more likely to be at an affordable price. Not only will this benefit us, but it will keep aquatic ecosystems in check, affecting many different aquatic species and their ecosystems.
- Where can I learn more about sustainable seafood?
For additional information about sustainable seafood, visit Seafood Watch, Marine Stewardship Council, and National Oceanic Atmospheric Administration. These organizations are also dedicated to the sustainability and protection of the ocean and global fisheries.
- How do I know what seafood is sustainable?
As we discover new information about our oceans and the fish populations, sustainable seafood items may change. Stay up to date here.
- How is Georgia Aquarium being Seafood Savvy?
We do our research and ensure we’re using sustainable food for our animals as most of the animals at Georgia Aquarium eat aquatic food. The fish products that we purchase for the animals to consume are restaurant quality fish just like humans would eat. We support sustainable fisheries to feed the animals, and we even grow some of the food in-house to protect populations in our ocean.
Careers & Volunteers Internships
- I have another question. Who can I contact?
For additional questions, please email intern@georgiaaquarium.org.Please allow at least 48-72 hours for response.
- How do I apply?
- Thoroughly review the internship description for your department(s) of interest.
- Before the semester deadline, submit your resume and other requested documents by clicking “apply”. You may apply for more than one internship, but will need to submit separate applications.
- If the department is interested, you will be contacted directly for an interview.
- Due to the number of applicants, not all will be contacted.
- Interns are typically selected 1-4 weeks after the department deadline.
- If you are selected, you will be contacted to complete your background check, drug screen, and other onboarding processes.
- Some departments list “application periods”. What does that mean?
For departments that list an “application period”, you may only submit your application during the listed time period for the semester you are interested in. For all other departments, you may submit your application any time before the listed deadline.
- Why intern at Georgia Aquarium?
The goal of the Georgia Aquarium internship experience is to support Aquarium departments and provide pre-professional, learning opportunities for individuals. Interns shadow and are mentored by seasoned staff under close supervision to learn and observe best practices of the industry in an educational environment.
- If I was selected for an internship, what are the next steps?
- Georgia Aquarium’s Volunteer Programs Department will contact selected interns via phone and email to complete various paperwork—background check, drug screen, internship offer letter and online registration.
- When background check (approximately 2-3 weeks) and drug screen results return to Volunteer Programs Department, interns are contacted to schedule an Orientation class and their first day.
- Interns will receive the Georgia Aquarium Intern Guide and confirmation of Orientation class date.
- Interns complete Orientation class on scheduled date.
- Interns begin with their department following the agreed schedule.
- How can I get school credit for my internship?
Please see your professor, advisor or career counselor at your school for specific details. You will need to obtain an instructor or professor from your school to oversee your internship and complete the necessary paperwork before your internship begins. You must also notify your department you are interested in earning school credit prior to accepting the internship and the department must agree to all required paperwork. You will be responsible for completing all paperwork and assignments involved.
- Can I volunteer at Georgia Aquarium during or after my internship?
Georgia Aquarium policy prohibits volunteering and holding an internship at the same time. After completing the internship, interns are welcome to explore volunteer opportunities at Georgia Aquarium. Please note interns are not guaranteed a volunteer position in the same department as volunteers are placed as needed.
- Can I get a paid job in another department at Georgia Aquarium while interning?
No. Georgia Aquarium policy prohibits employees from interning even with other departments. You can research paid job opportunities at Georgia Aquarium, Inc. by clicking here.
- Can I submit my resume early for the next application deadline?
You may submit your resume at any time before the application deadline for your semester of interest, but this does not increase the likelihood of being selected.
- Will I get to interact with any animals?
For the safety of our team and living collection, interns typically do not have direct contact with our animals. However, there may be supervised opportunities where animal contact may occur.
- I am in graduate school or I just graduated college; may I apply for the internship program?
Yes. Graduate students or students who have recently graduated college are welcome to apply. This does not increase the likelihood of being selected.
- I am in high school; may I apply for the internship program?
No. Applicants must be at least 18 years of age and have a high school diploma or GED. We encourage you to consider Georgia Aquarium’s Volunteer Programs. Click here to read more.
- I am an international student; may I apply for the internship program?
Yes. International students are welcome to apply. However, Georgia Aquarium is unable to sponsor, sign or fund visas or other travel documentation. The applicant must secure a visa such as a work visa on their own without assistance from Georgia Aquarium and be able to pass a background check and drug screen. If accepted, interns must secure their own housing and transportation.
- Will late applications be accepted?
No. Please refer to the website for application deadlines and full requirements.
- Can I apply for more than one internship?
Yes. Applicants may apply for as many internships as they would like and as they are qualified. If selected for an internship, please notify other departments you may have interviewed with as a courtesy. Please only apply once per semester for each department.
- How many hours will I work? What would the schedule be?
All Georgia Aquarium interns commit to at least 20 hours per week, but no more than 40 hours per week for 8-12 consecutive weeks. Exact hours or shifts vary according to the time of year, departmental schedule and the objectives of the program. Hours are determined during your interview or upon acceptance. Please check the website for specific weekly requirements as it varies by department. Exact start and/or end dates may be flexible if needed.
- What benefits will I receive as an Intern?
In addition to the opportunity to intern at one of the world’s best aquariums, interns receive various discounts around Georgia Aquarium including the gift shop, Coastline Café, general admission tickets, and programs. Interns also receive free admission for themselves and parking during their internship. Upon satisfactory completion of their internship, interns may be eligible to receive additional benefits such as free admission tickets, programs and more. All Georgia Aquarium internships are experience based, paid internships.
- Will this internship lead to a job?
Interns are trained alongside staff through learning experiences, however, a paid position at Georgia Aquarium is not an outcome of an internship.
- Is parking provided?
Yes. Upon taking Orientation, Interns are provided an access badge to gain free entry to the Georgia Aquarium parking deck during shifts.
- Is housing or transportation provided?
No. We do not provide housing, transportation or stipends for living expenses.
- Will I be contacted about the progress of my application/resume?
Due to the high volume of applicants, not all applicants are contacted. Please note most departments begin reviewing applicants after the application deadline listed on the website.
Careers & Volunteers Volunteer
- Contact Information
You may contact the Volunteer Programs Department via email at volunteer@georgiaaquarium.org
Our mailing address is:
Georgia Aquarium
Attn: Volunteer Programs
225 Baker Street
Atlanta, GA 30313 - Where can I keep my belongings while I am volunteering?
Day use lockers are available on a first come, first served basis. Items may not be left over night and if storing valuables you should bring a lock.
- Where do I report for the Information Session and Orientation?
You will be emailed directions 2-3 days before each class. Please allow extra time to arrive because traffic around the Aquarium can be congested, especially on weekends. If you are running late, please report directly to Aquarium Security, who will direct you to the appropriate classroom.
- Where do I park at the Aquarium, and what is the cost to volunteers?
On days that you are volunteering, you may park in the parking deck attached to Georgia Aquarium for free. The entrance to the deck is located on Luckie Street.
- How can I acquire more uniform shirts?
For every 150 hours you volunteer, you are eligible for a free uniform shirt. Volunteers must visit the volunteer office to order their free shirt. Additionally, volunteers are able to purchase additional Georgia Aquarium uniform items via check or money order.
- Do my training hours count toward my service hours?
Yes. However, note that 34 of the 50 hours required to apply for behind the scenes positions must be spent volunteering with the public.
- Do I have to wear a uniform?
Yes, all team members must wear the approved uniform while “on duty” at the Aquarium. The Aquarium uniform consists of a tucked-in blue shirt (one provided); a name tag (provided); your Aquarium Volunteer Membership Pass with your picture; black pants (you provide); and black closed toe shoes (you provide).
- How may I earn service hours?
Service hours are earned by completing volunteer shifts (most are 4 hours each) and by attending training classes.
- Is the administrative fee refundable?
The administrative fee is non-refundable as this goes toward processing your background check and other items.
- How long does background check take?
Background checks take one to three weeks to complete. Regardless of outcome, you will be notified.
- How do I volunteer behind the scenes?
If you are interested in a behind the scenes position, you must first become an active volunteer with at least 50 volunteer hours and complete any trainings and certifications required for the particular position. Then you may apply to volunteer behind the scenes. Volunteers are selected for behind the scenes positions based on interview, experience and availability.
More information about behind the scenes positions is provided in the Volunteer Information Session for prospective volunteers.
- What does the administrative fee cover?
The non-refundable administrative fee goes toward defraying the costs of the background check, uniform, security badges, training material and other items.
- How do I become a volunteer?
- Complete the online application. You will receive a confirmation email we received it.
- Selected applicants are invited to attend a Volunteer Information Session at the Aquarium, which covers our volunteer opportunities, pre-requisites, benefits and requirements. Information Session occur on the first Saturday of each month and every other month on a weekday.
- You pay a non-refundable Administrative Fee of $60, sign a Volunteer Commitment Form and provide a copy of your current US issued Photo ID
- You complete an online background check within 72 hours of completion of the Volunteer Information Session
- Applicants who clear background screening will be invited to attend Orientation class.
- Upon completing Orientation, you are able to begin volunteering and complete additional trainings.
- How may I monitor the progress of my application?
Volunteer Programs staff use email as the primary method of communication and will keep you informed during each step of the volunteer process.
- What are the benefits of volunteering at Georgia Aquarium?
The benefits of volunteering at Georgia Aquarium include the following:
- Giving back to the Atlanta community
- A Volunteer Membership Pass, valid for the duration of your volunteer time with Georgia Aquarium
- Discounts on merchandise in the gift shop, food/beverages within the Aquarium
- Discounts on Aquarium programs, tickets, tours, and more
- Opportunities to earn free daily tickets
- Award and Recognition Program
- Training classes
- Opportunities to attend lectures, special events and aquatic tours
- Opportunities to meet new people and have fun!
- How may I monitor the progress of my application?
Volunteer Programs staff use email as the primary method of communication and will keep you informed during each step of the volunteer process.
- What are the benefits of volunteering at Georgia Aquarium?
The benefits of volunteering at Georgia Aquarium include the following:
- A Volunteer Annual Pass
- Discounts on merchandise in the gift shop, food/beverages within the Aquarium and a limited number of additional Annual Passes, general admission daily tickets, and Behind the Seas Tours
- Opportunities to earn free daily tickets and a complimentary Friend and Family Annual Pass
- Award and Recognition Program
- Training classes
- Opportunities to attend lectures, special events and aquatic tours
- Volunteer newsletter
- Opportunities to meet new people and have fun!
Still Need Help? Contact Us.
For more information, email us at help@georgiaaquarium.org or call (404) 581-4000.